Description
Job Summary:
Provide quick solutions to customers by guiding them step-by-step to resolve issues and answering questions via various support channels.
Key Highlights:
1. Growth opportunities and a wellness-focused environment
2. Internal promotion program starting from the third month
3. A company that embraces diversity, with or without experience
Join AeC! We are market leaders in customer relationship management with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being.
Career Development Plan at AeC
At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC!
**Responsibilities:** Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice calls, and other channels.
Requirements
Must be at least 18 years old
Completed high school education
Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\.
Entry-level positions also available.
No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive customer service representative, salesperson, SAC (Customer Service Center), sales professional, teleoperator, interaction expert, operator, etc., is considered an advantage.
Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, people, and opportunities.
**Minimum Education Level:** High School Diploma (Secondary Education)