Description: Apply quickly by email: Requirements and qualifications: * High school diploma * Excellent verbal and written communication skills * Experience in customer service or reception * Availability to work on a 12x36 shift schedule * Proficiency in Microsoft Office suite Desirable: * Experience in call centers or corporate customer service * Knowledge of CRM systems (e.g., Salesforce, Zendesk) * Ability to handle multiple simultaneous tasks * Capacity to work both independently and as part of a team Responsibilities and duties: * Increase customer satisfaction rate by 15% within the first 3 months * Reduce average handling time by 20% * Contribute to operational efficiency of the reception department * Improve the quality of internal communication flow * Direct impact on the company’s image before visitors and partners Benefits: Meal allowance of R$ 31.00, Transportation allowance or Fuel assistance, Dental care plan, Medical insurance covering 50.00%, Food allowance of R$ 240.00 Work schedule: Salary R$ 1.811,63 (with possibility of monthly bonus up to R$ 300.00) 12x36 Shift Meal allowance – R$ 31.00 per day Transportation allowance or Fuel assistance Dental care plan Health insurance – co-payment Food allowance – R$ 240.00/month Life insurance Telehealth assistance (Psychology, Nutrition, and Medicine) Pet care assistance Discount club – Pharmacy and retail Knowledge: Education: High school – Completed 2512300202491890282