Cashier Supervisor

Description

Job Summary: Supervise front-counter operations to ensure service quality, loss control, fraud prevention, and team guidance. Key Highlights: 1. Supervise front-counter operations 2. Ensure service quality and loss control 3. Prevent fraud and guide the team Supervise front-counter operations by supporting cashiers, authorizing cancellations and reversals, and managing cash register opening and closing procedures. Responsibilities include ensuring service quality, loss control, change fund regulation, fraud prevention, and team guidance. * Provide cash for change; * Process cancellations, reversals, and refunds for amounts mistakenly recorded; * Organize customer queues; * Manage scheduling for temporary staff replacements; * Perform cash withdrawals (cash pulls); * Process product exchanges or returns; * Open and close cash registers; * Control and distribute reserve funds to replenish registers and support change requirements; * Verify reserve funds; * Record cash-on-hand amounts and forward them to the treasury for tracking and deposit; * Authorize discounts;