Responsibilities and Duties * Welcomes customers, clarifies doubts, and guides them on preparation for the procedure; * Customer service: in-person, by phone, and via WhatsApp; * Scheduling sessions, verifying and confirming the procedure and evaluation calendar, as well as handling any other matters requiring customer contact; * Acquisition of new customers and registration in the system; * Administrative tasks: completing and updating registration data, signing contracts, opening support tickets, receiving goods, tracking, sending emails, etc.; * Customer-related activities: service provision, negotiation, sending quotations, follow-ups, payment guidance, cancellations, unit transfers, etc.; * Organization and maintenance of unit hygiene; * Conducting sales and receiving payments (online and/or in-person) according to commercial policy; * Performing evaluations for new customers in the absence of the Unit Manager and/or Laser Specialist; * Informing all customers about the NPS survey, encouraging feedback to continuously improve our relationship; * Closing the unit’s cash register, collecting and depositing cash (if applicable); * Opening and/or closing the unit, following security protocols. Requirements and Qualifications * Completed high school education; * Proficiency in Microsoft Office suite; * Experience in customer service and in-person/online sales; * Availability to work weekends on a rotating schedule. Additional Information What do we offer? * Fixed salary + bonuses for achieved targets; * Transportation allowance; * Meal voucher; * Food allowance; * Health insurance; * Dental insurance; * Discount partnership with Zenklub and Orienteme – (online emotional health platform); * Birthday Day Off – (one day off during your birthday month); * Educational partnerships with universities and language courses; * Life insurance. Hiring Process Steps * Step 1: Registration**1**Registration * Step 2: Assessments**2**Assessments * Step 3: Additional Information**3**Additional Information * Step 4: Interview with Unit Manager and Regional Manager**4**Interview with Unit Manager and Regional Manager * Step 5: HR Review**5**HR Review * Step 6: Hiring**6**Hiring WE ARE ESPAÇOLASER! THE WORLD’S LARGEST AND MOST RECOMMENDED LASER HAIR REMOVAL NETWORK Imagine being part of a team that strives daily to inspire through example and is committed to delivering well-being—transforming the lives of both employees and customers. Founded in **2004**, we currently have over 7,000 blue hearts and more than 800 units across **Brazil**, **Argentina**, **Colombia**, **Paraguay**, and **Chile**. At Espaçolaser, **we are passionate about people**. We have earned the Great Place to Work® (GPTW) certification for four consecutive years (2020, 2021, 2022, and 2023) in recognition of our commitment to valuing our employees and fostering an increasingly diverse, inclusive, welcoming, and innovative workplace. Additionally, we run inclusion and diversity initiatives and care for the planet by offering a clean treatment process that generates significantly less environmental waste. We are guided by the values: **“Our Company”**, **Meritocracy**, **Ethics**, **Ownership**, and **Passion for People**. Our team of **Consultants** is driven by passion for our customers—motivating us to deliver exceptional service and the best possible experience at our units, always prioritizing respect, care, and empathy. We seek talented individuals who want to contribute to and be part of our purpose: delivering well-being and thereby transforming people’s lives. To explore other opportunities to become a blue heart, visit: https://espacolaser.com.br/trabalhe-conosco **All our job openings are also open to persons with disabilities (PwD).** **\#wearespaçolaser** Job Type: Full-time CLT Compensation: R$2,010.00 per month Benefits: * Health insurance * Dental insurance * Food allowance * Meal voucher * Transportation allowance