Job Summary: The Coordination Assistant performs internal administrative and operational activities, serves customers, and supports Unit Coordinators and Microcredit Agents. Key Highlights: 1. Customer service and administrative routines 2. Support to Coordinators and Microcredit Agents 3. Focus on customer satisfaction We believe our employees constitute the most important element for transforming the reality of communities and entities still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented individuals who are passionate about their work and eager to go further. The Coordination Assistant performs internal administrative and operational routines related to customer service and assists Unit Coordinators and Microcredit Agents in carrying out their responsibilities. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family, ESSENTIALLY MADE OF PEOPLE! **Responsibilities and Duties** **Duties for this position:** * Serve customers by providing them with information about products and services; * Conduct various inquiries and document control; * File control and organization; * Support monitoring of unit management controls; * Support the credit proposal contracting process; * And other activities within your area of competence; **Requirements and Qualifications** Legal age (18 years or older); Education: Completed High School; **Required Knowledge:** Experience with Administrative Routines and Public Service; Availability for intermunicipal travel; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1\.712,11 Situational Remuneration; Working Hours: Monday to Friday (08:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plan; Emotional health program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1\.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Regional Office Maceió \- AL Phone: (82\) 99171\-3787 E\-mail: rhagro\_al@inec.org.br Apply now and participate in our selection process. \#INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) whose primary focus is the sustainable development of communities in Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to establish a partnership with the Banco do Nordeste to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having operated Crediamigo between 2003 and 2022, and Agroamigo since 2005 until today. In 2021, the international NGO Water.Org joined INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1\.410\.064 active clients across 2\.074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social leadership, aligned with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC has over two thousand active employees operating across all states of the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team \#feitodegente and bring your talent to INEC!
João Silva
Indeed · HR
João Silva
Indeed · HR
