SUPERVISOR 1

Description

Job Summary: This professional supervises teams, manages contracts, develops schedules, prepares budgets, and ensures the execution of services and training, administering materials and personnel with a focus on operational excellence. Key Highlights: 1. Supervision and team management for fixed-term and temporary contracts. 2. Development of schedules, budgets, and material management. 3. Leadership and team development, ensuring service standards. ### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE OPEN TO PEOPLE WITH DISABILITIES AND INSS-REHABILITATED INDIVIDUALS.\*\*\*\*\*\* * Work under direct supervision, receiving guidance throughout all activity phases, requiring sufficient training and experience to perform the simpler tasks associated with this position; * Supervise teams assigned to contracts—whether fixed or temporary—ensuring they begin their activities properly equipped with appropriate attire, equipment, and required materials, while assigning responsibilities and duties to execute operational processes according to established standards and protocols; * Monitor temporary teams performing floor treatment, landscaping, and post-construction services; develop schedules and ensure service delivery meets client requirements and adheres to established deadlines; * Conduct site visits, gather data for budgeting, quote necessary materials for service execution, and negotiate pricing and timelines with suppliers and clients; * Maintain contact with contract managers under your responsibility, respond to their requests, set priorities, propose solutions to issues, and ensure proper execution of planned activities per operational standards; * Supervise contracts under your management by verifying schedule and routine execution, implementing adjustments and suggestions upon approval from the operations manager and aligned with client needs; * Provide individual or group guidance to employees, monitor disciplinary conduct and technical performance, and take appropriate actions per the code of conduct; * Integrate newly promoted or hired leaders by designing and delivering technical and operational training to develop them according to contract requirements; * Support work shift scheduling and staff rotation, vacation planning, overtime control, and documentation in designated forms or spreadsheets, ensuring daily team presence at workstations; * Identify employees with suitable profiles for internal selection processes; * Perform administrative contract activities related to controls, when necessary; * Ensure scheduled trainings are conducted, inform relevant departments of operational needs, arrange employee release for participation, and guarantee correct application of established procedures; * Participate in trainings, lectures, projects, meetings, and changes initiated by ApoioEcolimp, evaluating the need to cascade information to subordinates; * Ensure the new employee checklist process is completed per established routine, clarifying disciplinary rules, work instructions, safety regulations, and departmental tours to support effective onboarding; * Issue descriptive reports regarding site visits and operational progress across contracts; * Inspect facilities, assessing overall cleaning quality considering executed routines and schedules, guiding and monitoring Cleaning Supervisors or Team Leaders; * Manage material costs by monitoring inventory control, placing supply orders, tracking expiration dates, checking stock levels and storage conditions to meet contract requirements; * Participate in activities and documentation required for CIPA (Internal Commission for Accident Prevention) organization within the contract; * Monitor contract management results related to personnel control (absences, medical certificates, leaves of absence, and terminations), using records and controls to allocate staff and cover sector absences, ensuring appropriate handling; * Submit monthly financial reports, collect documents, input data into systems, and supervise timekeeping record completion and organization; * Control employee documents and records (PGR, PCMSO, CIPA, product technical sheets, technical records, employment documentation), complying with occupational safety regulations and current legislation; * Support people management by addressing conflicts to ensure synergy among teams under your responsibility; * Assist in launching new nationwide contracts as needed or upon hierarchical request, including conducting trainings, deploying new teams, assessing client requirements, and distributing routines to meet expectations and guarantee service excellence; * Attend judicial or administrative hearings as the company's legal representative, if requested by the legal department; * Perform other related duties commensurate with your competencies, upon request from your immediate supervisor. ### **JOB REQUIREMENTS** * Computer skills – Microsoft Office Suite; * Knowledge of administrative processes and routines; * Basic understanding of Labor Legislation – CLT; * Ability to develop schedules and work shifts; * Experience in people management and team leadership; * Technical knowledge of hospital cleaning processes; * Ability to prepare descriptive reports. * Familiarity with administration routines for hospital cleaning contracts; * Knowledge of hospital accreditation processes; * Knowledge of waste management; * Ability to create charts, quantitative reports, and electronic spreadsheets; * Basic understanding of inventory control and organization. ### **ADDITIONAL INFORMATION** **Contract Type:** CLT