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Job Summary: The Coordination Assistant handles administrative and operational routines, provides customer service, and supports coordinators and microcredit agents. Key Highlights: 1. Performing administrative routines and public service 2. Providing essential support to unit coordination and microcredit operations 3. Focusing on customer satisfaction and organization We believe our employees are the most important element for transforming the reality of communities and institutions still lacking public policies and access to citizenship. This is a position within our Talent Pool. INEC seeks talented, passionate individuals who love what they do and aspire to achieve ever-greater success. The Coordination Assistant carries out internal administrative and operational activities related to customer service and assists Unit Coordinators and Microcredit Agents in their duties. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family that is ESSENTIALLY MADE OF PEOPLE! **Responsibilities and Duties** **Job Activities:** * Assisting customers by providing information about products and services; * Conducting various inquiries and document control; * Managing and organizing files; * Supporting the monitoring of unit management controls; * Supporting the credit proposal approval process; * And other activities within your area of competence; **Requirements and Qualifications** Must be at least 18 years old; Education: Completed high school; **Required Knowledge:** Experience in Administrative Routines and Public Service; Willingness to travel between municipalities; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1\.712,11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plans; Emotional well-being program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1\.496,46; Wellhub; Childcare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Regional Office – Maceió \- AL Phone: (82\) 99171\-3787 Email: rhagro\_al@inec.org.br Apply now and join our selection process. \#INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) primarily focused on the sustainable development of communities in Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to partner with Banco do Nordeste to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having operated the Crediamigo program from 2003 to 2022 and the Agroamigo program since 2005 until today. In 2021, the international NGO Water.Org joined forces with INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo served 1\.410\.064 active clients across 2\.074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social leadership, aligned with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand professionals across all states of the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team \#feitodegente and bring your talent to INEC!
