Operations Coordinator

Description

Job Summary: Coordinate and support technical and project management teams, ensuring alignment, quality, and timely delivery, acting as the focal point and promoting excellence. Key Highlights: 1. End-to-end leadership of special projects 2. Promotion of team integration and collaboration 3. Strategic involvement across multiple fronts with a focus on results **WHO WE ARE** ============== We are a company dedicated to simplifying daily operations and enhancing the productivity of our customers and partners by removing growth barriers and enabling unlimited scalability for any business. Our unified platform covers vital areas, including cloud computing, data, cybersecurity, and a marketplace full of possibilities. The reliability of our platform is backed by nine out of ten customers, 80% of whom are leaders in their respective segments. **Join us as a Skyowner!** **RESPONSIBILITIES AND ATTRIBUTES** ----------------------------------- * Coordinate and support technical and project management teams, ensuring alignment, quality, and timely delivery. * Monitor performance indicators, identify improvement opportunities, and implement corrective actions. * Lead special projects from conception through delivery, serving as the primary point of contact for internal and external stakeholders. * Represent the department in executive meetings, reporting status and results clearly and objectively. * Ensure adherence to and continuous improvement of processes, methodologies, and quality standards. * Promote team integration and collaboration, reinforcing a culture of delivery and excellence. **REQUIREMENTS AND QUALIFICATIONS** ------------------------------ * Prior experience coordinating or managing technical and/or project teams. * Ability to operate practically and strategically across multiple fronts. * Knowledge of project management methodologies (agile and traditional). * Excellent verbal and written communication skills, with the ability to serve as a spokesperson. * Proactive, analytical, and results-oriented profile. * Availability to work outside regular hours when necessary. * Strong interpersonal skills, communication ability, and adaptability to mediate solutions and align expectations with internal and external departments. * Degree in Technology, Engineering, Business Administration, or related fields. **DESIRED QUALIFICATIONS** -------------- * Experience with corporate clients and highly complex projects. * Advanced English proficiency; * Project management certifications (PMP, Scrum, Kanban, etc.) **WHAT WE OFFER** -------------------- * Medical Assistance (Bradesco) * Dental Assistance (Bradesco) * Flexible Meal Allowance * Transportation Allowance * Childcare Assistance * Language Learning Assistance * Telemedicine * TotalPass * Life Insurance * SESI Partnership * Birthday Day Off