Senior Product Owner

Description

Job Summary: Act as a Senior Product Owner in Credit Recovery Management, defining the product vision, strategy, and roadmap while ensuring alignment and monitoring metrics. Key Highlights: 1. Define the product vision, strategy, and roadmap 2. Work in an agile environment and manage stakeholders 3. Represent the squad in governance and architecture forums **About Bradesco** The Bradesco Group is one of Brazil's largest financial groups, with a history marked by pioneering spirit and innovation. Through our broad and diversified portfolio of financial products, banking services, and insurance offerings, we contribute to individuals' aspirations and to the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to everyone, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our Collections and Credit Recovery Team (DRC)? Our mission is to ensure implementation of the Collections and Credit Recovery Policy by establishing a structured process for collecting overdue payments, managing authority levels, defining discount rules and limits for debt regularization, assigning responsibilities and delegating authority, segregating functions, and ensuring effective controls that enable compliance with the Organization’s guidelines. Work model: Hybrid \- 2 days on-site Unit: Osasco \- SP **Your Day-to-Day Responsibilities** As a Senior Product Owner, you will work within Credit Recovery Management, with the following key activities: * Define the product vision, strategy, and roadmap, considering business objectives, regulatory requirements, and customer needs; * Conduct market analysis, benchmarking, and customer behavior studies to guide strategic decisions; * Ensure product alignment with tribe, cluster, and partner area guidelines. Monitor and report KPIs, OKRs, and value metrics to ensure adherence to the bank’s strategy; * Serve as the primary point of contact within the squad for clarity, prioritization, and refinement of requirements; * Maintain a well-structured backlog with clearly defined user stories, acceptance criteria, and dependencies; * Collaborate daily with the agile team (developers, QAs, designers, agile coaches) to ensure understanding of the value of each delivery. Participate in squad agile ceremonies (planning, refinement, reviews, dailies, and retrospectives). Ensure delivered products maintain quality, technical and functional adherence, and alignment with strategy. Lead cross-squad discussions to resolve dependencies, align customer journeys, and prevent rework; * Lead cross-squad discussions to resolve dependencies, align customer journeys, and prevent rework. Act as a connecting agent across different customer journeys, ensuring end-to-end flow consistency; * Proactively address risks and impediments by seeking structured solutions with internal partners. Represent the squad in governance, prioritization, and architecture forums. **Requirements and Qualifications** What do you need to have or know? * Currently pursuing or completed undergraduate degree; * Proven experience as a Product Manager and/or Product Owner; * Experience working in agile environments (Scrum, Kanban, Lean); * Data and metrics analysis skills (KPIs, OKRs); * Experience managing stakeholders and navigating cross-organizational structures. It would be a plus if you have: * Prior experience in the financial sector or with banking products/operations involving guarantees; * Knowledge of financial system regulations (BACEN, LGPD, etc.); * Certifications such as PSPO, PMP, CSM, PM3, etc. **What We Offer** At Bradesco, we value health and well-being, offering an extensive portfolio of benefits to all our employees: * Profit Sharing (PLR) or Bonus: Based on position eligibility\* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Transportation Voucher (optional enrollment) * Discounts on products and services offered by partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Bradesco Well-Being Program: health, well-being, and quality-of-life initiative * Unibrad: Bradesco Corporate University * Fee Waivers: special conditions across various products and services * Childcare or Babysitter Assistance * Extended Paternity Leave of 20 days * Maternity Leave of 180 days, including pregnancy support through postpartum