Description
Job Summary:
An analytical and empathetic professional focused on simplifying the customer experience in the insurance segment, working in multiskill customer service.
Key Highlights:
1. Analytical profile with a focus on problem-solving
2. Empathetic customer service and excellence in the insurance segment
3. Multiskill operations via chat, voice, email, and WhatsApp
**Want to build your future with us?**
**If you have an analytical profile, enjoy solving problems, and constantly strive to simplify the customer experience, this opportunity is for you.**
**We value detail-oriented professionals with an empathetic attitude and a focus on excellence in customer service, especially in the insurance segment.**
**\#JoinTP**
**Responsibilities and Duties: Multiskill customer service via chat, voice, email, and WhatsApp to support customers in resolving inquiries, providing guidance in an empathetic and courteous manner, always ensuring an excellent service experience.**
**Working Hours:** 08:00 \- 21:00
**Schedule:** 5x2 (weekend days off)
**Shift Duration:** 6 hours
**Work Mode:** On-site
**Work Location:** São Gonçalo do Amarante/RN
**What We Are Looking For (Requirements):**
Must be of legal age;
Completed high school education;
Availability to work at the São Gonçalo do Amarante/RN facility;
Proficiency in handling multiple screens and good typing skills;
**Thank you for your interest in joining TP — best of luck!**