**Occupation:** IT Technical Support R$ **Expected Salary** Not informed **Number of vacancies** 1 **Working Hours** From 08:30 to 17:30 **Education Level** Completed High School (2nd Degree) **City** Juiz de Fora \- MG * R$ **Salary Range** Not informed * **Number of vacancies** 1 * **Working Hours** From 08:30 to 17:30 * **Education Level** Completed High School (2nd Degree) * **City** Juiz de Fora \- MG Applications for this opportunity are open until **11/20/2025** ### **Job Description** '- Handle internal level 1 and 2 support tickets (hardware, software, network, access, emails). - Install, configure, and maintain laptops, desktops, printers, and peripherals. - Perform preventive and corrective maintenance on equipment. - Execute routines for user creation and management (AD, email, VPN, and internal systems). - Monitor network devices, links, corporate Wi-Fi, and VPN connections. - Support backup, restore, antivirus, and security control routines. - Assist in monitoring servers and cloud services (OCI/AWS). - Record logs, evidence, and document incidents, requests, and changes. - Conduct IT asset inventory, licenses, and equipment. - Support routine updates, organization, and physical IT environment maintenance. - Assist in configuring switches, firewalls, VLANs, and basic network rules. - Contribute to simple automations (scripts, standardized routines). - Support internal infrastructure projects, performance improvements, and security. ### **Prerequisites** Mandatory Requirements - Technical or higher education in technology (in progress) - Good communication and professional attitude when assisting users. - Networking knowledge: TCP/IP, DNS, DHCP, VPN. - Installation and maintenance of Windows and Office suite. - Knowledge of Active Directory and access controls. - Basic hardware maintenance (formatting, assembly, component replacement). - Basic knowledge of cloud environments (any provider). Desired - Previous experience in technical support or infrastructure (minimum 6 months). - Knowledge of Linux. - Scripting basics (PowerShell or Bash). - Experience with monitoring tools (Zabbix, Grafana, Pandora, etc.). ### **Benefits** • Health insurance • Dental plan • On-site meals • Flash • Gympass • Oriente-me • PLR Applications for this opportunity are open until **11/20/2025** #### **About the Company** Our story at e-Auditoria began in 2009, when a team of experts with over 30 years of experience in tax and fiscal consulting joined forces. Since then, we've focused on simplifying life for accountants and lawyers with cutting-edge solutions. Our software acts like intelligent assistants, streamlining processes in tax, accounting, and labor areas. In 2021, we earned the "Great Place to Work" certification, demonstrating our ability to balance a great work environment with employee well-being. At e-Auditoria, we breathe technology, always staying updated with the latest tech trends. But our goal is simple: creating tools that truly make sense for accountants and lawyers transforming the market. Ready to join this revolution? e-Auditoria is here to make the journey smoother and more efficient for all our partners. #### **Location** *Av. Rio Branco 2872 \- 6th Floor • Center • 36\.010\-012 • Juiz de Fora \- MG*