Job Summary: We are seeking an attentive B2B Field Services Operator with a strong sense of ownership to perform installations, repairs, and other field services in accordance with defined procedures. Key Highlights: 1. Vacancies for attentive professionals with a sense of ownership. 2. Promotes personal and professional development in a collaborative environment. 3. Market leader in fixed internet in the Northeast, connecting people. We are looking for a **B2B Field Services Operator** to execute "Service Orders" (SOs) in the field—including installation, repair, address changes, and other services—in compliance with the company’s defined operational procedures. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when required; * Drive the company vehicle when necessary; * Perform additional duties related to the position, as needed by the department and directed by leadership; * Maintain the company vehicle in compliance with Fleet Department procedures, ensuring its proper operation; * Implement workplace safety processes, including JSA (Job Safety Analysis) and use of PPE, per current legislation; * Execute field service SOs—including installation, repair, address change, and other services—in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, properly use, and store company-provided resources, and inspect the work area after service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Familiarity with the city’s geography; * Driver’s license class "B" and defensive driving certification; * Understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as optical fiber, radio systems, transmission equipment, etc.; * Experience in configuration and maintenance of telecommunications equipment; * Proficiency in using test and diagnostic equipment—e.g., spectrum analyzers, power meters, etc. **Preferred qualifications:** * 6 months of experience in telecommunications; * Currently pursuing a Technologist degree in Computer Networks or related fields; * Relevant certifications: CCNA, MTCNA and/or CFTV; * In-depth understanding of telecommunications networks—including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as 4G, 5G, etc.; * Proficiency in network monitoring tools and network management software. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Daycare Assistance; * PCD Dependent Assistance; * Payroll-deducted Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across the entire Northeast region, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of the Northeast, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.