Job Summary: An IT internship to support the team in daily operations—maintaining systems and assisting users—ideal for those who enjoy learning by doing and solving problems. Key Highlights: 1. Support the IT team on a daily basis by maintaining systems and infrastructure. 2. Opportunity to learn hands-on, solve problems, and progress quickly. 3. Handle simple service requests and guide users. IT Internship Position You will support the IT team daily, helping keep everything running smoothly: computers, access permissions, internet, printers, systems, and team-related queries. This role is perfect for individuals eager to learn through practical experience, solve problems efficiently, and advance rapidly. **Responsibilities:** Handle simple service requests and guide users (first-level support). Assist with configuration of PCs/notebooks (Windows), peripherals, and printers. Support software installation and update routines. Provide basic network support (Wi\-Fi, internet, cabling, simple tests). Organize and document procedures (step-by-step guides / checklists). Assist with inventory management (equipment, passwords/accounts, licenses). Escalate issues to the team when they are more critical or complex. **What We Expect From You:** Strong communication skills and patience when interacting with people. Organizational skills and eagerness to learn. Basic knowledge of Windows and general IT (formatting, drivers, Office, etc.). Fundamental understanding of networking (IP, routers, Wi\-Fi) **Nice-to-Have (not required)** Familiarity with AnyDesk/TeamViewer, backup solutions, antivirus software, and routers. Experience assembling or performing maintenance on PCs.
João Silva
Indeed · HR
João Silva
Indeed · HR
