Description
Job Summary:
Provide daily operational support to an e-commerce store, ensuring accurate product listings, order processing, and customer service.
Key Highlights:
1. Operational support for e-commerce store
2. Product catalog and inventory management
3. Multichannel customer service
Daily operational support for an e-commerce store, ensuring products are correctly listed, orders are processed, and customers receive appropriate assistance.
Main Responsibilities and Activities
Product Listing and Management:
Track orders, generate shipping labels, integrate orders with carriers, and ensure proper packaging.
Monitor inventory to prevent stockouts (stock ruptures) or overstocking, conducting physical inventories and restocking as needed.
Respond to inquiries via chat, e\-mail, WhatsApp, and social media, and manage complaints.
Employment Type: Full-time, CLT (Consolidation of Labor Laws)
Compensation: R$1\.800,00 \- R$2\.000,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Fuel allowance
* Life insurance
* Meal voucher
* Transportation voucher
Work Location: On-site