Supervisor KPI

R$3,500-4,000/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelMore than 10 years

Education levelNo degree limit

Description

* Supervise and coordinate the customer service team, ensuring all employees follow the standards and procedures established by the carrier; * Conduct regular training sessions to empower the team, improving communication, service efficiency, and technical knowledge of the carrier's services; * Evaluate team performance, providing constructive feedback and implementing improvement actions when necessary; * Address problems and complaints, seeking quick and efficient solutions while always aiming for customer satisfaction. Requirements: Experience in this role. Job type: Full-time, Permanent CLT Salary: R$3\.500,00 \- R$4\.000,00 per month Benefits: * Medical assistance * Dental assistance * Company mobile phone * Free parking * Profit sharing * Life insurance * Meal allowance * Transportation allowance Selection question(s): * Do you have knowledge of cargo scheduling? * Do you have experience in people management?

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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