Description
Job Summary:
Responsible for organizing, operating, and managing processes within the reports department, ensuring agility and effectiveness in delivering results and serving customers.
Key Highlights:
1. Organization and process management in the reports department
2. In-person and telephone customer service
3. Monitoring deadlines and resolving requests
**Description and Responsibilities:**
**Working Hours:** 08:00 TO 18:00, MONDAY TO FRIDAY
**Level:** Not Specified
**Employment Type:** Permanent – CLT
Responsible for organizing, operating, and managing processes within the reports department.
**Requirements:*** **Education: Completed High School**
* Maintain an organized reports department and ensure agile, effective, and accurate departmental operations;
* Act proactively and resolve issues within the department;
* Monitor report delivery deadlines and flag pending items to responsible parties;
* Type, register, verify, and deliver results to patients;
* Verify patient names before placing them in envelopes;
* Perform mailbag closing (exams from other units);
* Check whether prior exams are included;
* Register all exams before forwarding them to respective units;
* Perform other tasks related to the role, as directed by the immediate supervisor;
* Attend company meetings, trainings, and refresher courses;
* Provide in-person and telephone customer service, assisting in resolving customer requests.
* Technical knowledge and capability.
* Office tools: PowerPoint, Excel, Word, and Outlook – basic level
**Desirable Skills:** • Typing
**Benefits:**
Medical assistance, Dental assistance, Day Off, Meal allowance, Transportation allowance