Junior Tracking Operator

Description

Job Summary: Professional responsible for travel monitoring and tracking, handling claims-related incidents, and supporting customers, partners, and suppliers using internal systems. Key Highlights: 1. Customer, partner, and supplier support 2. Travel monitoring and tracking 3. Internal system operation **Your challenges will include:** * Performing travel monitoring and tracking; * Handling claims-related incidents involving Losses, Damages, and Occurrences; * Managing inbound and outbound calls from customers, partners, and suppliers to provide clarifications and guidance regarding tracked and/or monitored trips; * Operating internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and qualifications:** * Completed high school education; * Office suite knowledge preferred; * Flexible availability; * Strong drive to deliver results, high energy, innovative mindset, and proactive attitude! What we offer: ️ Meal allowance; Transportation allowance; Health insurance with nationwide coverage; Dental insurance; Gympass; Employee referral program; Pharmacy partnership; Life insurance; Childcare assistance; Partnerships with educational institutions; CLT employment contract; ️ Work schedule: 12x36 shift — from 6 a.m. to 6 p.m. On-site work model.