Administrative Assistant/Receptionist

Description

Job Summary: The Administrative Assistant serves internal and external clients, organizes documents, prepares reports, and coordinates administrative routines in a hospital environment. Key Highlights: 1. Public service and administrative routines in the healthcare sector 2. Document and information organization and control 3. Essential support in hospital administrative management **JOB: ADMINISTRATIVE ASSISTANT** **Erasto Gaertner Hospital \- Joinville Unit** · Serve internal and external clients in person and by telephone, providing sector-related information and making necessary referrals; · Organize, control, and maintain up-to-date files and documents related to the sector; · Maintain organization of the administrative workstation; · Prepare, update, and maintain spreadsheets and other information control tools related to the sector; · Prepare documents, reports, and official letters upon request from supervisors, and arrange distribution and/or forwarding of documents, letters, or reports to various departments within the institution; · Receive, forward, and/or file correspondence, reports, and general documents; · Check and/or record pending items and ongoing cases to ensure continuity of service; · Promote interdepartmental communication with all sectors and departments to improve internal processes; · Request transportation, maintenance, and/or repairs as needed, via service orders in an automated system, directed to the responsible department; · Accompany and guide patients and their families through administrative routines related to the sector; · Organize, control, and maintain up-to-date files and documents related to the sector and patients; · Open outpatient consultation appointments; · Open triage appointments for respective specialties; · Open patient appointments; · Identify patients and companions, and register visitors according to sector procedures and guidelines; · Assist other team members with matters related to the sector’s administrative routines; · Understand the sector’s routines and prioritize tasks according to instructions and directives from immediate supervisors, among other related duties. **Requirements:** \- Completed high school education. \- Professional experience in public service and administrative routines within a hospital services environment will be considered an advantage. **Benefits** * Transportation allowance (with 6% deduction); * Meal allowance of BRL 555.00 (card delivered at month-end, subject to production schedule); * Unimed health insurance and Dental Uni dental insurance (available after probation period) — 60% employer subsidy for the primary insured and co-payment. * PPR (Profit Sharing Program) * Total Pass (discounts at gyms and physical activities) * Childcare allowance Employment type: Full-time, CLT permanent contract Salary: BRL 1\.622,31 \- BRL 1\.977,27 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site