




Job Summary: The professional will interact directly with the client, monitor and ensure logistics operations, and carry out actions according to procedures, using systems and maintaining constant communication. Key Highlights: 1. Responsible for ensuring the best results in client operations 2. Monitoring and analysis of logistics operations 3. Innovative mindset and proactive attitude **Your challenge will be:** * Interacting directly with the client and working with Opentech systems, taking responsibility for delivering the best operational results to the client; * Monitoring and ensuring accuracy of logistics operation data, performing analyses via system, identifying key operational issues for the client, reporting operation statuses, and contacting carriers and clients; * Carrying out actions in accordance with the standard operating procedure defined in the process guide; * Making phone calls, sending WhatsApp messages, and emails following predefined standards. **Requirements and qualifications:** * Completed high school education; * Familiarity with Microsoft Office suite is desirable; * Availability for a rotating 12x36 schedule from 6:00 PM to 6:00 AM; * Strong drive to deliver results, high energy, innovative mindset, and proactive attitude! **What we offer:** ️ Meal allowance; Transportation allowance; Health insurance with nationwide coverage; Dental insurance; Pharmacy benefits; Gympass; Life insurance; Childcare assistance; Partnerships with educational institutions; Employee referral program; Internal campaigns offering bonuses and/or prizes; CLT employment contract; On-site work model.


