OPERATIONAL COORDINATOR

Description

Job Summary: Professional to coordinate teams, monitor targets, and manage operational processes, with a focus on customer service, billing, inventory, and logistics, aiming for continuous improvement. Key Highlights: 1. Team and operational process management 2. Monitoring of targets and customer service channels 3. Focus on continuous improvement and resolution of strategic demands The company is seeking an Operational Coordinator in Joinville. **Responsibilities:** Management of internal teams (customer service, billing, inventory, logistics, prospecting, and after-sales). Monitoring of individual and collective targets. Supervision of customer service channels (WhatsApp, website, and social media). Tracking of billing, invoice issuance, order logistics, and physical inventory. Liaison with freight carriers and service providers (marketing, IT, freelancers). Resolution of strategic demands and process improvement. Previous experience as an Operational Supervisor, Operations Manager, Team Leader, or Logistics Coordinator may indicate alignment with some of the responsibilities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Permanent - On-site. * Duration: Full-time * Working hours: To be determined.