Commercial Executive

Description

Job Summary: Provide excellent customer service by identifying client needs and offering customized solutions to achieve satisfactory sales and customer retention. Key Highlights: 1. Excellent customer service and customized solutions for clients 2. Sales negotiation and post-sales follow-up 3. Market monitoring and strategy enhancement Provide excellent customer service by identifying client needs and offering customized solutions that result in satisfactory sales and long-term relationships. **Main Responsibilities:** * Serve customers in person and by phone, providing accurate and clear information about products and services offered. * Identify customer needs and expectations to offer appropriate and customized solutions. * Prepare commercial proposals and negotiate sales terms to close advantageous deals. * Conduct post-sales follow-up to ensure customer satisfaction and retention. * Keep customer records up to date and log all interactions and negotiations in the CRM system. * Participate in training sessions and team meetings to align sales strategies and enhance knowledge of products and services. * Monitor market trends and competition to identify business opportunities and suggest improvements to sales strategies. * Achieve established sales targets and regularly report results and progress to supervision. * Resolve customer issues and complaints efficiently and courteously to ensure a positive experience. **Qualifications:** * Completed high school; a bachelor's degree in Business Administration, Marketing, or related fields is an advantage. * Prior experience in sales, customer service, or related areas. * Basic computer skills and familiarity with CRM systems. * Strong verbal and written communication skills. * Ability to work collaboratively in teams and across departments. **Technical Skills:** * Minimum of 2 (two) years of experience in sales, customer service (internal and external), or administrative roles is desirable. * Experience in generating and analyzing reports, results-oriented mindset, and negotiation skills are advantages. **Employment Type:** * Freelance / PJ **Compensation:** * Average of R$4\.000,00 \+ R$1\.000,00 allowance \+ commissions **Work Location:** * On-site Minimum Education: High School (Secondary Education) Desired Education: *Business Administration, Higher Education