Level 2 Support and Infrastructure Analyst - Joinville

Description

Job Summary: Retail support analyst responsible for user assistance, incident resolution, and system and infrastructure support. Key Highlights: 1. User support for inquiries, incidents, and improvements 2. First-level support for systems and infrastructure 3. Installation and maintenance of computers and software Are you passionate about the retail industry and ready to take on challenges? Then join our successful team!!! Opportunity for SUPPORT ANALYST in Joinville/SC. Responsibilities: Provide user support for inquiries, incidents, and improvements; deliver first-level support for systems and infrastructure; install and maintain computers; install and update software. Requirements: Bachelor's degree in related fields, **Driver's License Category B**. Proficiency in Windows and Linux, computer networks (Active Directory, DNS, DHCP, and policies), telecommunications, software installation, and hardware, equipment, and PDV system maintenance. Employment Type: Full-time, Permanent/CLT Compensation: R$2.500,00 - R$3.000,00 per month Work Location: On-site