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Job Summary: In this role, you will guide clients in using software solutions, removing barriers to maximize adoption while focusing on value delivery and customer engagement. Key Highlights: 1. Guide clients to success in using software solutions. 2. Focus on value delivery and customer engagement throughout the project. 3. Manage implementation projects for enterprise management systems. **SoftExpert** is the market-leading provider of software solutions for integrated management of compliance, innovation, and digital process transformation. A large company has large numbers: over 800 experts, more than 2,000 customers, and 300,000 users across over 40 countries worldwide! We have completed 31 years, and our dream is to reach every country globally with our solutions. That’s why our motto is **\#WeAreExpertsAndGlobal** **The Opportunity** Here, your mission will be to guide customers to success in using our solution, removing barriers so they can fully leverage the software. Accordingly, your primary focus will be value delivery—motivating customers to recognize tangible benefits and engaging them in executing all project steps. **Responsibilities and Duties** * Ensure financial sustainability of projects; * Ensure deliverables meet quality criteria; * Guarantee project objectives are achieved through progress monitoring; * Manage unforeseen events by proposing suggestions and alternatives for action; * Facilitate and coordinate communication with customers and project teams; * Participate in project review and progress meetings. **Requirements and Qualifications** * Bachelor’s degree preferred, with emphasis on technology-related fields; * Experience managing implementation projects for enterprise management systems; * Strong time management skills; * Negotiation skills to align support across departments; * Persistence and sense of urgency when addressing unforeseen situations during project phases. **You’ll stand out if you have:** * Familiarity with our product: SE Suite; * Intermediate/advanced English proficiency; * Postgraduate studies and/or formal training in Project Management; **Additional Information** **What do we offer our \#Experts?** Unimed Health Plan: No monthly fee for the primary holder and only 30% co-payment Annual Bonus: We recognize and reward your efforts with a special annual bonus Meal Voucher or Food Voucher: Enjoy meals with no payroll deduction, valued at R$950.00 Education Assistance: Scholarships for language courses, undergraduate, postgraduate, or specialization programs, with up to 70% monthly reimbursement TotalPass: Access to gyms, psychologists, and nutritionists nationwide with an exclusive discount Dental Plan: Choose among three comprehensive plans to care for your smile across Brazil Referral Program: Refer a friend and receive up to R$1\.000,00 Free Online Courses: Enhance your skills with 100% free courses developed by SoftExpert Internal and External Training Programs: We invest in your growth through dedicated training initiatives Pharmacy Benefit Program Life Insurance We are a market reference as a provider of **software solutions for integrated management**, offering over 40 components dedicated to business administration and enterprise management. Our goal is to enable companies to achieve compliance, innovation, and digital process transformation—ensuring a comprehensive and effective approach. And a large company has large numbers: we operate 11 business units across different countries, employ over 900 professionals, serve more than 3,000 customers, and support 3 million users across approximately 50 countries worldwide. With three decades of experience, we dream of reaching every country globally with our solutions—so here, \#WeAreExpertsAndGlobal! If you thrive on challenges and want to be part of this global journey toward digital transformation, **we want to meet you!**
