Description
Job Summary:
This professional will be responsible for supervising, guiding, and inspiring sales teams, defining commercial strategies, and ensuring excellence in customer service.
Key Highlights:
1. Sales team leadership and development
2. Definition and execution of commercial strategies
3. Goal-oriented focus and strategic vision
**Job Description:**
. Supervise, guide, and inspire the sales team, ensuring high performance and achievement of targets;
. Define commercial and operational strategies to maximize results and promote departmental growth;
. Ensure correct execution of operational processes related to the cards department;
. Develop and deliver training for promoters, fostering technical and behavioral development of the team;
. Conduct analysis of results and KPIs, identifying improvement opportunities and formulating action plans;
. Plan and manage team schedules, working hours, and time banks;
. Monitor individual and collective performance, providing feedback and corrective measures when necessary;
. Maintain close relationships with customers, ensuring excellent service and customer loyalty;
. Prepare management reports and results presentations for leadership;
. Participate in strategic and planning meetings, contributing goals and proposals for continuous improvement.
**Requirements:**
. Bachelor's degree in Business Administration, Commercial Management, or related fields;
. Experience supervising sales teams;
. Knowledge of performance indicators and results management;
. Ability to lead, motivate, and develop teams;
. Excellent communication skills, goal-oriented focus, and strategic vision;
. Own vehicle, valid driver's license, and availability to travel between Blumenau, Lages, Araquari, Joinville, and Rio do Sul;
. Availability to work flexible hours in a retail/wholesale environment.
**Minimum Education Level:**
Bachelor's Degree
**Work Schedule:**
To be determined
**Benefits:**
Yes
*Apply via the Divulga Vagas portal!*
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