Job Summary: We are seeking an IT Support Assistant to work on-site, providing technical support to users and ensuring the proper functioning of the company's technology resources. Key Highlights: 1. Helpdesk and Service Desk support 2. Hardware and software problem diagnosis and resolution 3. Proactive, organized profile with a strong sense of responsibility We are seeking an **IT Support Assistant** to work on-site, providing technical support to users and ensuring the proper functioning of the company's technology resources. **Responsibilities**: * Provide Helpdesk and Service Desk support, delivering technical assistance to users * Diagnose and resolve hardware and software issues * Maintain computers, including assembly and disassembly * Install and configure software, operating systems, and drivers * Assist in organizing and managing IT assets * Proactively identify and prevent technical issues **Requirements**: * Knowledge of hardware and software * Experience providing technical support to users * Familiarity with operating systems (Windows preferred) * Strong communication skills and good interpersonal relationships * Proactive, organized profile with a strong sense of responsibility **Preferred Qualifications**: * Prior experience in corporate environments * Basic networking knowledge * Technical or undergraduate degree in IT (completed or in progress)
João Silva
Indeed · HR
João Silva
Indeed · HR
