### **Have you ever thought about being part of a company that innovates to move the world?** If you're looking for growth, learning, enjoy challenges, and are committed... HERE'S YOUR OPPORTUNITY TO JOIN OUR TEAM!! Ready to come with us on this journey? Then let us explain more! **Who we are?** We focus on solutions that make life easier for customers and drivers. We manage operations by digitally connecting the entire ecosystem and simplifying the way things operate. Committed to high performance, we innovate processes through technologies that reduce costs and increase efficiency. **What you'll find here:** * Freedom to share ideas; * Team integration; * Professional development; * Commitment to diversity; * A light and innovative environment. **Responsibilities and duties** **Your challenge will be:** * Perform travel monitoring and tracking; * Handle incident-related claims such as Losses, Damages, and Occurrences; * Provide inbound and outbound call support to customers, partners, and suppliers for clarifications and guidance related to tracked and/or monitored shipments; * Operate internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and qualifications** **Requirements and qualifications:** * High school diploma; * Proficiency in Microsoft Office; * Experience in customer service is a plus; * Willingness to act, high energy, innovative spirit, and initiative; * Flexible availability; Shift schedule 12x36 \- 06:00 AM to 6:00 PM. **Additional information** **What we offer:** A dynamic, innovative, and collaborative environment focused on results and team integration, with great openness to new ideas; Transportation allowance; Meal/Food voucher via Ticket card; National coverage health insurance; Dental plan; Gympass—stay in shape and energized with access to gyms and fitness activities; Zenklub—take care of your mental well-being with online therapy sessions; Employee referral program; Pharmacy discount network; Life insurance; Childcare allowance; Partnerships with educational and language institutions; CLT employment contract; On-site work model. **So, is it a match?** Join our team. We're here to take care of you while we work together to achieve great results Apply now and wait for the next steps. We are a technology and innovation company specialized in Risk Management and Logistics Management solutions. With over 23 years of experience in logistics and technology, we prevent over 50 million incidents annually. Currently, we serve more than 3,500 major clients who trust our solutions, supported by a top-tier team of over 800 employees. We belong to the largest technology platform for logistics and mobility, nstech. Accelerate your career by joining the ecosystem that's revolutionizing the future of freight and passenger transportation in Latin America.