IT TECHNICIAN II

Description

Job Summary: An IT professional responsible for supporting and maintaining equipment, operating systems, and software to ensure the proper functioning of the technological infrastructure. Key Highlights: 1. Hardware and software support and maintenance 2. Operating system configuration and optimization 3. IT troubleshooting **About the position:** **TEMPORARY VACATION COVERAGE:** IT TECHNICIAN II. **° Working hours:** From 08:00 to 12:00 and from 13:00 to 17:00, Monday through Friday (subject to change at the company's or client's discretion). **° Work location address:** Gloria, Joinville /SC. **° Employment type:** CLT, fully on-site. **° What we are looking for:** **Education:** Completed technical or undergraduate degree in IT (completed or currently pursuing); **Computer skills:** Microsoft Office Suite (Word, Excel, and PowerPoint); **Language:** Technical English; **Experience:** 2 years. ° Essential job responsibilities (duties/tasks): **Equipment/hardware support and maintenance:** Install or remove equipment; Install or remove equipment components; Configure equipment; Assemble or disassemble equipment; Move equipment; Perform basic preventive or corrective maintenance on equipment; Contact technical assistance for warranty-covered equipment repairs; Identify parts required for repairing non-warranty computers; Replace defective computer components or peripherals; Maintain hardware and software inventory; Replace defective parts; Register equipment assets; Identify and resolve hardware issues; Install backup equipment when immediate resolution is not possible; Operating system support; Install or reinstall operating systems; Install operating system patches and updates; Install device drivers; Install digital certificates; Deploy standardized operating system, application, and configuration images; Configure operating systems; Configure computer networks; Configure computer printing; Configure user profiles; Configure folder sharing; Map shared folders or printers on the network; Format file systems; Optimize operating system performance; Resolve language-related issues; Resolve operating system-related issues; Resolve driver-related issues; Resolve video-related issues; Resolve disk-related issues; Resolve input/output device-related issues; Resolve advanced power management configuration issues. **Application and software support:** Install or reinstall applications and software; Install application and software patches and updates; Uninstall applications and software; Configure applications and software; **NOTE:** These are some of the activities to be performed; please consult the responsible recruiter for additional details. ° Specific knowledge, certifications, and credentials required: Hardware maintenance and software configuration. **° Essential personal attributes for this role:** Maturity level, vision, leadership, interest, information confidentiality, concentration, agility, strong communication skills, and professionalism. **° What we offer:** Salary: R$ 3\.115,00\. Meal allowance: R$ 31.00 per working day; Transportation allowance per working day (6% employee contribution); SESC membership; Life insurance; Health plan; Dental plan; **Others:** GoGood. **Minimum Education Level:** Undergraduate degree Willingness to travel