**About Alper Seguros** To protect what matters most, you need trustworthy people by your side. That's why we created ALPER, one of the largest insurance brokers in the country. Here, our clients rely on a team of specialists who constantly work to provide solutions that guarantee the best protection alternatives and options for thousands of companies. Through technology, information, in-depth studies, and our specialists' broad knowledge, we guide our clients to make the best decisions. We are the first insurance broker to launch a startup acceleration program, bringing more technology and innovation to our internal processes and contributing to our clients' success. For the fifth consecutive year, we hold the GPTW certification, reinforcing our commitment to providing an excellent experience for our employees as well. **Responsibilities and Duties** Receive daily requests for medical, dental, and life insurance plan movements and billing via email and/or system; Perform allocations and data validation for all benefits; Analyze and review demands sent by the client, meeting SLA deadlines; Execute all types of transactions through insurers' websites/channels; Monitor the effective registration of data; Analyze, monitor, and resolve feedback issues from insurers; Keep internal systems/tools updated with accurate data for control and tracking purposes; Provide customer service, clarifying doubts and providing guidance/solutions when necessary; Maintain contact with the Relationship Team to align possible discrepancies requested by the client and identified in contracts. **Requirements and Qualifications** Bachelor’s degree completed or in progress; Intermediate Excel skills; Previous HR experience (in benefits); Experience in insurance brokerage and/or consulting firms; Knowledge in benefits administration (Health, Dental, and Life Insurance). **Additional Information** **Our Benefits:** * Medical and Dental Assistance covered by Bradesco Seguros; * SulAmerica Dental Plan at no cost to the employee; * Totalpass: Fitness plans with top-tier gyms and exclusive prices; * Life Insurance; * Meal or Food Voucher; * Transportation Allowance; * Profit Sharing (PLR); \- Omni Saúde \- Medication Benefit with monthly coverage (upon enrollment); \- Meu Pet Club \- Exclusive pet care plans for your four-legged loved ones (upon enrollment); * Discount on Personal Insurance policies for you, your parents, children, and spouse; * Holiday on the Insurance Professional Day; * Dr. Alper, our telemedicine service; * Partnerships with language schools, study abroad programs, universities, and various courses. **Apply now!** At Alper, we do not discriminate based on race, color, religion, gender and gender identity, nationality, disability, sexual orientation, ancestry, or age, as we believe it is highly valuable to share diverse ideas and perspectives. With different backgrounds and viewpoints, our crew can truly understand our customers and find the best solutions. **JOIN ALPER!** Innovation is in our DNA, and we are committed to delivering the best experience for our clients—just as we are for our talents. At Alper, you’ll find a dynamic and energetic environment with people who make things happen. We believe that together, we can achieve remarkable results. Our purpose and values guide the operations and everyday activities of our organization. If you're seeking new challenges and want to be part of a high-performance team with growth opportunities and continuous learning, this is the place for you. **Learn more about us:** Alper is one of the largest insurance brokers in Brazil. Here, our clients count on a team of specialists always working to provide solutions that ensure the best protection alternatives and options for thousands of companies. We are a leading market consolidator and present across several states in the country. \+ 26 offices \+ 1,200 employees \+ 20,000 client companies \+ 1.3 million lives managed