Description: For this role, we expect you to have: * A strong desire to learn and grow in the fields of technology and customer service; * Good communication skills and an interest in working as part of a team; * Organizational skills and responsibility for daily tasks. It would be a plus if you have: * Basic computer skills (Microsoft Office suite, internet browsing); * Interest in technology, systems, or customer service. In this opportunity, beyond significant professional development, you will: * Support customer service by helping resolve simple system-related questions; * Log and track support requests (tickets) under team guidance; * Use internal tools to communicate with customers (chat, phone, and email); * Collaborate with other departments to ensure customers have a positive experience; * Participate in training sessions and professional development activities. 2512060202191907279