Job Summary: The professional will be responsible for negotiating invoices, providing customer service through various channels, and maintaining the customer portfolio, conducting both proactive and reactive outreach. Key Highlights: 1. Handling customer service via WhatsApp, email, and telephone 2. Negotiating outstanding invoices and maintaining the customer portfolio 3. Recording contacts and analyzing/archiving documents in the system **Main Responsibilities:** * Negotiating outstanding invoices; * Providing customer service via WhatsApp, email, and telephone; * Conducting proactive and reactive customer outreach; * Recording contacts in the system; * Maintaining the customer portfolio; * Proactive follow-up to ensure agreement compliance; * Analyzing and archiving documents in the Neocob system. **Requirements** * Completed high school education; * Intermediate-level Microsoft Office proficiency; * Experience in customer service (in-person or telephone); * Organization and ability to multitask. Employment Type: Full-time CLT Salary: R$1\.621,00 per month Benefits: * Childcare allowance * Partnership agreements and commercial discounts * Free parking * Meal allowance * Food voucher * Transportation allowance Selection Question(s): * Completed high school education * Intermediate-level Microsoft Office proficiency * Ability to perform multiple tasks simultaneously while maintaining focus on the task at hand * Prior experience in customer service (in-person or by phone) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
