**Description and Responsibilities:** **Schedule:** 08:00 to 17:00 \- Monday to Friday **Level:** Professional **Employment type:** Tenured \- CLT labor code * Provide technical support to employees, solving hardware, software, and network issues. * Perform configuration and maintenance of operating systems, equipment, and software. * Monitor and ensure the proper functioning of IT infrastructure (servers, networks, and devices). * Implement and update information security measures, including firewalls, antivirus, and access policies. * Assist in identifying and resolving cybersecurity incidents. * Perform periodic backups and ensure data integrity. * Monitor security updates and system/software patches. * Provide training and guidance on security best practices for users. * Document processes and procedures related to IT and information security. **Requirements:** **Requirements:** * Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or related fields; * Previous experience in Information Technology; * Knowledge in hardware and software maintenance; * Skills in providing technical user support; * Knowledge of computer networks; * Ability to diagnose and resolve technical problems; * Knowledge of operating systems; * Proficiency with IT management tools; * Good communication and interpersonal skills. * **Benefits:** Longevity bonus, Dental assistance, Childcare allowance, Education assistance, Pharmacy subsidy, Benefits club, Workplace gymnastics, Extended paternity leave, Onhappy, Optum Digital, Profit sharing, Health plan, Birthday gift, Wedding gift, Newborn gift, Private pension, Certification reimbursement, Life insurance, Unimed, Flu vaccine, Meal allowance, Food voucher, Transportation voucher, Wellhub