**Description and Responsibilities:** **Schedule:** 08:30 TO 17:30 WITH 01:00 LUNCH BREAK **Level:** Managerial and Executive **Employment Type:** Tenured \- CLT labor code Grow with us at Sicoob Integrado! We are looking for a Customer Service Agent to further strengthen our team! If you believe in the power of cooperation, value a collaborative environment, and want to contribute to community development, this position is for you! At Sicoob Integrado, growth means evolving together, focusing on people, respect, and commitment to our cooperative principles. If you are ready to make a difference at an institution that values every professional and believes in building a fairer, more humane future, come cooperate with us! ACTIVITIES: * Greet cooperatives members, identify their needs, and provide appropriate solutions; * Assist with the use of digital channels and ATMs, promoting digital inclusion. * Perform financial transactions such as deposits, withdrawals, transfers, payments, and others; * Open, maintain, and close accounts according to internal regulations. * Provide information about financial products and services (loans, credit cards, insurance, etc.); * Support prospecting and retention of cooperative members, contributing to customer base growth. * Keep documents and files organized and secure; * Comply with internal policies and financial sector regulations **Requirements:** Mandatory Requirements Completed or ongoing undergraduate degree in Business Administration, Accounting, Economics, or related fields; Good computer skills; CPA WILL BE A PLUS **Benefits:** Seniority Bonus, Childcare/Babysitter Allowance, Education Allowance, Day\-Off, Health Insurance, Dental Insurance, Private Pension Plan, Life Insurance, Food Voucher, Meal Voucher, Transportation Voucher