RECEPTIONIST - Downtown

Description

Job Summary: This professional will welcome patients for examinations, request documentation, confirm preparation requirements, register new patients, request insurance authorization, release patients for sample collection, and provide information and referrals. Key Highlights: 1. Welcome and guide patients for laboratory and imaging examinations. 2. Process patient registration and health insurance authorization. 3. Maintain high-quality customer service and the company’s reputation through effective communication and organization. A medical laboratory in Bragança Paulista (Downtown) is seeking a Receptionist. Quantum Diagnóstico is a company specializing in diagnostic imaging and clinical laboratory services. We offer state-of-the-art technology and qualified professionals to ensure accuracy and efficiency in test results. **Responsibilities:** Welcome patients for laboratory and imaging examinations; request medical orders and personal documents (health insurance card and identification); confirm patient preparation compliance; create patient records in the system; request health insurance authorization; and release patients for sample collection and examinations. Provide patients with information regarding out-of-pocket examination fees, instructions on preparation requirements, and guidance regarding cancellations or delays—ensuring excellent service and safeguarding the company’s image. Receive and direct phone calls, messages, and visitors to departments as requested by clients. Previous experience as a Hotel Receptionist, Front Office Assistant, Secretary, or Customer Service Representative may indicate suitability for some of the responsibilities in this role. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Hazard Pay Allowance * Meal Voucher * Fuel Allowance * Transportation Voucher * Pharmacy Benefit Plan * Medical Benefit Plan * Dental Benefit Plan * Gympass **Additional Information:** * Employment Type: Permanent — On-site. * Schedule: Full-time * Working Hours: Business hours.