Description
Job Summary:
A professional responsible for customer service, system configuration, data updating, and supporting healthcare processes to drive continuous improvement.
Key Highlights:
1. Serving internal and external customers
2. Configuring and updating data in the Tasy system
3. Supporting departmental processes and continuous improvement initiatives
**Job Responsibilities:**
* Serve internal and external customers courteously;
* Configure and update data in the Tasy system to ensure reliability;
* Update reference tables (Brasíndice, Simpro, TISS/ANS) and monitor related processes;
* Resolve pending items and service orders within established deadlines;
* Monitor performance indicators, identify issues, and propose improvements;
* Support departmental processes (reports, quality, updates, and general requests);
* Participate in meetings and process improvement initiatives;
* Conduct research and benchmarking while ensuring information confidentiality.
**Mandatory Requirements:**
* Completed undergraduate degree in Administration, Pharmacy, Hospital Management, or related fields.
* Postgraduate degree in Health is desirable
**Working Hours:**
* Monday to Thursday: 08:00–18:00
* Thursday: 08:00–17:00
Employment Type: Full-time
Compensation: R$3.358,72 per month
Work Location: On-site