Description
Job Summary:
Administrative support and customer service professional to work with internal and external clients, deadline management, and activity organization.
Key Highlights:
1. Customer service and relationship management with external and internal clients
2. Schedule control and activity organization
3. Intermediate Excel usage for data reconciliation
**RESPONSIBILITIES:**
* Handling external client inquiries via phone and e\-mail.
* Strong interpersonal skills, as the role involves interaction with the entire team.
* Prompt response capability.
* Proactivity in problem resolution.
* Strong written communication skills for responding to external and internal clients.
* Report verification.
* Data reconciliation using Excel.
* Relationship management with internal and external clients.
* Monitoring and tracking documentation delivery schedules.
* Controlling and organizing performed activities to ensure timely delivery and final product quality.
* Other duties relevant to the department.
* **MANDATORY REQUIREMENTS FOR APPLICATION:**
* Bachelor's degree completed or in progress (not mandatory)
* Basic knowledge of Human Resources (HR routines, labor documents: payroll, time cards, FGTS, INSS, and administrative routines).
* Intermediate Excel proficiency required (VLOOKUP, PivotTables, SUMIF, etc.)
* Flexible working hours;
* Must reside in Belo Horizonte or the metropolitan region.
**WORK LOCATION: BELO HORIZONTE \- MG**
Minimum Education Level: Bachelor's Degree
Preferred Fields of Study:* Business Administration, Bachelor's Degree