Cross-Docking Leader

Description

Job Summary: The professional will manage logistics operations for receiving, sorting, loading, and shipping; lead teams; and monitor processes and performance indicators. Key Highlights: 1. Leadership of cross-docking logistics operations. 2. Management and development of operational teams. 3. Application of continuous improvement methodologies and KPI control. Segala’s is among the leading distributors of frozen food in Brazil, operating as a specialized distributor in the Food Service and Retail segments. We act as a partner and extension of the industry, integrating the entire consumption chain with logistics efficiency and intelligence. More than just distributing, we connect brands and markets through a meticulous product curation developed in partnership with the best national and international suppliers. **Responsibilities and Duties** **Logistics Operations Management:** * Lead the flow of receiving, sorting, loading, and shipping of goods at the cross\-docking facility. * Monitor transfer time between trailers and delivery trucks. * Ensure cargo distribution according to destinations and demand. * Control inventory and surplus stock, preventing waste and losses. **Team Management:** * Lead logistics assistants and operators in product handling and organization. * Develop work schedules and define days off. * Ensure proper use of PPE and compliance with safety regulations. **Process Control and Standardization:** * Verify and submit documentation to Segala's Gaspar. * Monitor service levels and cross\-docking performance. * Apply continuous improvement methodologies such as PDCA and 5S. * Ensure correct application of internal procedures. **Indicators and Results:** * Monitor KPIs such as average transfer time, service levels, operational costs, absenteeism, and team turnover. * Control product quantities and truck temperatures. * Reduce costs related to damages, extra freight charges, and rework. **Requirements and Qualifications** * Experience in logistics operations, preferably in distribution centers or road transport; * Completed high school education; * Preferred: Bachelor’s degree in Logistics or related fields; Segala’s is among the leading distributors of frozen food in Brazil, operating as a specialized distributor in the Food Service and Retail segments. We act as a partner and extension of the industry, integrating the entire consumption chain with logistics efficiency and intelligence. More than just distributing, we connect brands and markets through a meticulous product curation developed in partnership with the best national and international suppliers. With an entrepreneurial vision and focus on operational excellence, Segala’s employs a fully integrated management system that connects all company departments in real time. This model enables agile deliveries — within 24 hours — with full security, traceability, and reliability in information and processes. A differentiator reinforcing our commitment to quality and customer and partner satisfaction. **Our Values** More than delivering quality, Segala’s takes pride in operating ethically and responsibly. Our culture is guided by strong values: Honesty Seriousness Commitment Appreciation of partnerships and relationships Respect for human beings **Recognized Quality** We are one of the few distributors in the country certified by SIF (Federal Inspection Service), ensuring rigorous control over our facilities, products, and services — a differentiator reinforcing our commitment to excellence.