Telephone Operator

Description

Job Summary: Professional responsible for telephone and in-person customer service, with responsibilities including call management, message screening, and organization. Key Highlights: 1. Prompt and courteous service to the public and on telephone calls. 2. Opportunity to assist in organizing and managing schedules. 3. Requires courtesy, patience, and discretion. **Job Description:** ---------------------- \-Call Management: Answer, screen, and transfer telephone calls promptly and courteously. \-In-Person Service: Provide basic information about the company, business hours, and services. \-Message Screening: Record and relay messages clearly and accurately to the respective departments. \-Schedule Management: Assist in scheduling meetings or appointments (if applicable to the department). \-Extension List Organization: Maintain an updated internal extension list. **Mandatory Requirements:** ------------------------------ * Completed high school education. * Computer Skills: Basic knowledge of Microsoft Office (Word and Excel) and telephone systems. **Desirable Requirements:** -------------------------- * Experience with customer service systems. * Behavioral Profile: Courtesy, patience when dealing with diverse customers, discretion, and organizational skills. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Meal Voucher Transportation Voucher Attendance Bonus Salary Advance Pharmacy Benefit Plan Dental Plan **Work Location:** ---------------------- Xaxim \- SC **Working Hours:** ------------------------ Flexible schedule availability