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Commercial Assistant

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: A commercial support professional responsible for managing the customer portfolio, performing order follow-up, and prospecting new customers, with agility and organization. Key Highlights: 1. Support for sales analysts and customer portfolio management 2. Order management, deadlines, and logistics and billing incidents 3. Prompt response to internal requests from the sales team **Requirements:** * Intermediate/advanced proficiency in Microsoft Office, especially Excel (pivot tables, filters, formulas); * Experience with ERP systems (SAP, TOTVS, or similar) is a strong advantage; * Basic understanding of commercial KPIs: sales volume, product mix, delinquency, portfolio coverage; * Prior experience in administrative or commercial routines (minimum 1 year), preferably in the industrial or construction materials sector; * Previous interaction with external sales teams or commercial representatives is an advantage; * Familiarity with order, billing, and logistics processes is desirable; * Completed or ongoing undergraduate degree in Business Administration, Commercial Management, or related fields; **Main Responsibilities:** * Support sales analysts in managing the customer and representative portfolio; * Perform order follow\-up, delivery deadlines, and incident resolution with logistics and billing departments; * Record and update customer, order, and contact information in the system (ERP/CRM); * Prospect inactive customers and perform periodic portfolio coverage; * Support the sales team in load complementation; * Prospect customers based on pre\-defined campaigns; * Assist in customer registration and reactivation as directed by regional analysts; * Respond promptly and efficiently to internal requests from the sales team;

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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