Job Summary: IT professional focused on support, maintenance, and monitoring of systems and networks, collaborating to ensure resource availability and process automation. Key Highlights: 1. Transform the Brazilian capital markets through innovation and value 2. Be part of building a growing investment bank 3. Opportunity for development in a collaborative environment **Apex Partners is an investment and financial services platform committed to transforming the Brazilian capital markets through comprehensive solutions, innovation, and long-term value creation.** Our goal is to establish Apex as Brazil’s leading regional investment bank, integrating financial intelligence, consultative relationships, and strategic vision across all areas of operation. We believe capital market development drives societal growth. Therefore, we seek talents with passion in their eyes, a desire to build, and energy to grow alongside us. **If you dream big, have an insatiable thirst for learning, and want to be part of building the investment bank that is changing the way entrepreneurship is done in Brazil, this is where you belong.** **Responsibilities and Duties** * Perform routine hardware and software maintenance and technical support. * Monitor local systems and networks, identifying failures and escalating to responsible parties. * Support installation and configuration of IT equipment and systems. * Provide first-level support for internal requests. * Coordinate with technical service providers (IT, security, telecommunications, etc.). * Record and update equipment and license inventories. * Support implementation of backup, security, and update policies. * Suggest improvements for support process automation. * Manage access controls and user support. * Collaborate with technology and management teams to ensure resource availability. **Requirements and Qualifications** * Academic background: Currently pursuing or completed degree in Computer Science, Information Systems, Engineering, Computer Networks, or related fields. * User support (hardware and software) * Local networks (LAN/Wi\-Fi), cabling, and network assets * Microsoft Office 365 and collaborative tools * Windows and Linux operating systems * Basic knowledge of information security and backup **Competencies and Skills:** ------------------------------- * Organization and attention to detail * Ability to solve problems under pressure * Clear and concise communication * Proactivity and sense of urgency * Collaborative mindset In March 2013, we began polishing our diamond: Apex. Since then, grounded in our core values, we have worked with the conviction that building a prosperous society hinges on developing the financial market alongside individuals who tirelessly lay the foundations for a progressive and inclusive environment accessible to all. We turned this dream into reality through a ***one stop shop*** vision of our clients’ financial lives—creating holistic solutions for all their financial needs. We continue writing our story and seek people with an extraordinary drive to grow and develop with us, building long-term solutions and forward-thinking strategies. Shall we do it together?