IT Apprentice

Description

Job Summary: Join Afya as an IT Apprentice in a dynamic and innovative environment that values your potential and offers development opportunities to accelerate your career. Key Highlights: 1. Experience that transforms your career through learning and impact. 2. Dynamic and innovative environment with hands-on learning. 3. Exclusive development program designed to accelerate your career. We are a results-driven company building the future—collaborating closely, partnering effectively, and operating with autonomy. Here, you’ll experience a transformative journey for your career, enriched with learning, innovation, creativity, and impact. Experience that transforms your career As an IT Apprentice at Afya, you’ll join a dynamic and innovative environment where learning happens in practice, alongside an inspiring team. Beyond day-to-day experience, we offer an exclusive development program—a tailored learning path designed to accelerate your career and open new opportunities for your future. Here, your growth matters—and your potential is valued! If you’re seeking your first job and want to learn in an environment that values diversity and professional development, this opportunity is for you! In addition to professional experience, we offer exclusive development pathways to accelerate your growth and enhance your skills. Here, your growth matters. Your potential is valued. #### **All our opportunities are open to people with disabilities (PwD) and INSS-rehabilitated individuals.** **Responsibilities and Duties** #### **HOW YOU’LL TRANSFORM HEALTHCARE DAILY:** * Assist with demands from the Infrastructure Support area; * Technical Support: Help users by answering questions and resolving technical issues; * Provide remote or on-site support to resolve hardware, software, and network-related issues; * Installation and Configuration: Learn how to install and configure hardware and software on computers and other devices; * Participate in system implementation projects and software updates; * Preventive Maintenance: Assist in preventive equipment maintenance to ensure systems operate efficiently; * Incident and Update Logging: Record and document incidents, problems, and solutions; * Update the knowledge base with relevant information for future reference; * Evaluate and assist in managing the helpdesk ticket queue. **Requirements and Qualifications** #### **SELECTION REQUIREMENTS:** * Technical course or interest in the IT field; * Proficiency in Microsoft Office suite; * Knowledge of computer formatting and reinstallation. **Additional Information** #### **PEOPLE ARE OUR GREATEST ASSET—therefore, we offer benefits and partnerships for our team.** **Check out the main ones below:** **Employment Model:** * Employment Type: CLT * Position: IT Apprentice * Working Hours: 6 hours per day **For Daily Use:** * Meal/Voucher allowance; * Transportation voucher (for Hybrid or On-site positions); **Family, Health, and Well-being:** * Gympass / Wellhub; * Psicologia Viva (online platform for psychologist and nutritionist consultations); * Health and Dental Insurance; * Life Insurance; * Extended Parental Leave (up to 6 months for mothers and 20 days for fathers); * Rede D'Ór: support and essential health information for mothers and babies through a network of accredited nurses; * Partnership with SESC in your region (diverse programming across education, health, culture, leisure, and social assistance); * Birthday Day Off (one paid day off to be taken on your birthday or anytime during your birth month). **Development and Learning:** * Platform offering various courses to deepen your knowledge (UCA); * Language Academy (AIA); * Leadership Development Program; * Mentoring Program for Women at Afya (MMA); * Discounts on undergraduate and graduate programs at Afya educational units. **THE LARGEST ECOSYSTEM OF MEDICAL EDUCATION AND PRACTICE SOLUTIONS IN BRAZIL.** The Afya brand was launched in 2019, but our story began much earlier. We emerged from the merger between NRE Educacional—the largest group of medical schools in Brazil, founded in 1999—and MEDCEL, a brand specializing in residency exam preparation courses. Through rapid growth, we have acquired new educational units over recent years—now more than 30 across Brazil—and over 10 startups delivering digital solutions for medical practice—Afya Whitebook, Afya iClinic, Afya Papers, Glic, and Cliquefarma are some brands in our portfolio. Visit afya.com.br to learn more about our history and all solutions we offer. Afya has been a publicly traded company since 2019, with shares listed on the Nasdaq stock exchange in the United States. In 2023, we also made our shares available on the Brazilian stock exchange, B3. Learn more at ir.afya.com.br. **Our purpose is to transform healthcare together with those who embrace medicine as their vocation.** To achieve this, we rely on a team of 10,000 curious, collaborative, committed, adaptable, and action-oriented people—from every corner of Brazil, speaking diverse dialects yet united by the same language and shared purpose. If you identify with the Afya way, **join us in transforming healthcare through education and technology**. \#VemSerAfya