Shift Leader

Description

Job Summary: Oversee and supervise restaurant routine, kitchen and service processes, evaluate quality and customer satisfaction, and identify improvement opportunities. Key Highlights: 1. Restaurant routine and operations management 2. Problem resolution in the kitchen and customer service 3. Customer quality and satisfaction evaluation Manage the entire restaurant routine according to defined workflow stages—from opening, through service, to closing—monitor processes, intervene to resolve issues—whether in the kitchen and/or at the counter, tables, or cashier—evaluate food preparation and plating quality as well as customer satisfaction levels, identify operational team training needs and facility/equipment improvement opportunities, share decisions with management to meet standards and goals set by Rede Gira as and the franchisee. Minimum Education: High School Diploma (Secondary Education) * SESC / SENAC Partnership * Anhanguera University Partnership * Career Development Plan * Pharmacy benefit program with Drogasil and DrogaRaia * On-site meals * Life insurance * OpenEnglish Partnership * Commuter allowance