Jarinu Network Sys Admin Job Listings

Infrastructure Support Analyst64877705128578120

**Main Responsibilities** * User support for: * Corporate email * Microsoft 365 / Office Suite * Printers and peripherals * Daily-use applications * Resolution of low- and medium-complexity incidents * Remote access to workstations * Basic network configurations (IP, DNS, Gateway) * Creation, modification, and password reset of users in Microsoft 365 and Active Directory * Registration, tracking, and updating of tickets in the system * Escalation to Level 2 when necessary * Support for simple deployments and field activities, as requested * Assembly and basic maintenance of computers **Expected Profile** * Strong communication skills and ease in customer service * Organization and attention to detail * Proactivity and sense of responsibility * Willingness to learn and grow in the IT field * Ability to work in a team and follow established processes Job Type: Full-time CLT Salary: R$2.500,00 – R$2.700,00 per month Benefits: * Meal allowance * Transportation allowance Selection Question(s): * Do you hold a Category B driver’s license? If yes, do you drive regularly? Work Location: On-site

Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil

R$2,500-2,700/month

Microsoft Endpoint Infrastructure Analyst64877704902657121

Indeed

Microsoft Endpoint Infrastructure Analyst

An Information Technology Services company is seeking a Microsoft Endpoint Infrastructure Analyst in Caieiras. FOURSYS is a company specialized in software solutions and IT services. It focuses on innovation and efficiency to meet its customers' needs in the digital market. **Responsibilities:** Provide advanced technical support and resolve complex incidents related to the Microsoft environment. Administer and enhance device management policies in Microsoft Intune and Windows Autopilot. Perform task automation and advanced troubleshooting using PowerShell scripts. Collaborate with the Service Desk team and other internal teams to ensure service continuity. Document processes, procedures, and endpoint environment configurations. Previous roles such as IT Infrastructure Specialist, Technical Support Analyst, Microsoft Systems Administrator, or Endpoint Support Engineer may indicate alignment with some of the activities for this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Hybrid — Hybrid work model. * Candidates from Franco da Rocha, Francisco Morato, Cajamar, or Mairiporã are also considered for this position. * Duration: Full-time * Working hours: To be determined.

R. Mário Spera, 47 - Cresciúma, Caieiras - SP, 07700-000, Brazil

Negotiable Salary

Senior IT/Telecom Infrastructure Analyst64877705046017122

Indeed

Senior IT/Telecom Infrastructure Analyst

We are seeking a Senior IT/Telecom Infrastructure Analyst to support and evolve our IT infrastructure, ensuring high availability, security, performance, and resilience of on\-premises and cloud environments. If you take pride in serving, act with ownership, have the courage to make things happen, and are interested in joining a company that transforms people, apply now and become part of our journey! **\#febralovers** **Responsibilities and duties** * Administer and maintain **on\-premises** environments, ensuring stability, security, and performance; * Manage **Fortinet Firewalls (FortiGate)**, including security policies, VPNs, rules, and troubleshooting; * Administer **UniFi Wi\-Fi** environments, ensuring coverage, performance, and availability; * Manage and provide support for **CCTV** and **Access Control** solutions; * Monitor infrastructure, services, and applications using **Zabbix and Grafana**, creating alerts, dashboards, and performance analyses; * Administer **cloud** environments (AWS, Microsoft Azure, and DigitalOcean); * Administer **virtualization** environments (VMware and Hyper\-V); * Manage the lifecycle and refresh of infrastructure equipment; * Manage Telecom: Internet links, VoIP telephony, and mobile telephony; * Use and administer **GLPI** for incident management, asset tracking, contract management, and knowledge base; * Coordinate technical support activities, ensuring compliance with **SLAs** and operational best practices; * Generate, analyze, and present **performance indicators (KPIs)** and executive reports on infrastructure, support, and availability; * Propose and implement **continuous improvements** focused on optimizing infrastructure, system performance, and resilience of critical systems; * Document environments, processes, and technical standards; * Analyze critical incidents and define corrective and preventive action plans. **Requirements and qualifications** * Completed Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related Technology fields; * Solid foundation in IT infrastructure (on\-premises and cloud), networking, and advanced technical support; * Practical experience with cloud environments: AWS, GCP, and DigitalOcean; * Practical experience with GLPI for incident management, asset tracking, contract management, and knowledge base; * Experience generating performance indicator and KPI reports; * Strong troubleshooting capability in critical, high-availability environments; * Willingness to travel. **Preferred qualifications** * Certifications such as Fortinet, ITIL, AWS, or similar; * Experience with automation, scripting, or Infrastructure as Code; * Participation in infrastructure deployment for large-scale events. * Behavioral competencies * Analytical profile with results orientation; * Teamwork and strong sense of responsibility; * Ability to organize and prioritize tasks. **Additional information** As a PJ contractor, you will be entitled to vacation after 12 months of contract, and: * **TotalPass** * **Starbem** At **Febracis**, we believe in the power of transformative connections. We are not just a business school — we are a movement that inspires change and builds extraordinary stories. Our mission is simple yet grand: **to develop leaders, transform potential into results, and generate positive impact** **in the world.** We are people who believe that where limits exist, opportunities are born; that connection is essence, excellence is the path, and transforming lives is our greatest legacy. Being a **FebraLover** means living this every day. It means acting with integrity, having purpose behind every action, being the protagonist of your own story, and believing that success only makes sense when shared. If you also believe that work and purpose go hand in hand, then this is your place. **Come build an extraordinary world with us. Come be a FebraLover.**

Av. Dr. Álvaro Ribeiro, 489 - Jardim Deghi, Santana de Parnaíba - SP, 06502-181, Brazil

Negotiable Salary

Microsoft Endpoint Infrastructure Analyst - Alphaville64877704918274123

Indeed

Microsoft Endpoint Infrastructure Analyst - Alphaville

An Information Technology Services company is seeking a Microsoft Endpoint Infrastructure Analyst in Barueri (Alphaville). FOURSYS is a company specialized in software solutions and IT services. It focuses on innovation and efficiency to meet its clients’ needs in the digital market. **Responsibilities:** Provide advanced technical support and resolve complex incidents related to the Microsoft environment. Administer and enhance device management policies in Microsoft Intune and Windows Autopilot. Perform task automation and advanced troubleshooting using PowerShell scripts. Collaborate closely with the Service Desk team and other internal teams to ensure service continuity. Document processes, procedures, and endpoint environment configurations. Previous roles such as IT Infrastructure Specialist, Technical Support Analyst, Microsoft Systems Administrator, or Endpoint Support Engineer may indicate alignment with some of the activities for this position. **Desired Qualifications:** **Education:** Bachelor’s degree completed **Experience:** Relevant experience required **Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:*** Contract: Hybrid — Hybrid work model. * Candidates from Jandira, Carapicuíba, Itapevi, or Santana de Parnaíba are also considered for this position. * Duration: Full-time * Working hours: To be determined.

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Junior Infrastructure Services Analyst64877704760323124

Indeed

Junior Infrastructure Services Analyst

**Your future deserves this energy!** We believe the energy you invest in your career deserves a return. That’s why we recognize our people’s dedication and are always looking for those who want to make a difference and build a prosperous, secure career path. At CPFL, you’ll find a solid environment to grow with confidence—security to evolve and space to build a purpose-driven future. **POSITION**: **Junior Infrastructure Analyst** **VACANCIES**: 01 **COMPANY**: Nect Serviços Adm Ltda (S003\) **DEPARTMENT**: SSSI\-REAL ESTATE COORDINATION **CITY**: Indaiatuba, SP **Contract type: Temporary position, average duration of 7 to 9 months** **Work modality:** 100% In-person We are seeking a **Junior Infrastructure Analyst** to work in a strategic area, contributing to the organization, control, and efficiency of the company’s financial and operational processes. **Prerequisites** * Bachelor’s degree completed in **Business Administration, Accounting, Economics**, or related fields; * Intermediate proficiency in the **Microsoft Office Suite** (Excel, Word, PowerPoint); * Experience with **PROC\-V and Pivot Tables** in Excel is desirable; * Knowledge of **SAP** is desirable; * Availability for **100% in-person work in Indaiatuba**. **Key Responsibilities** * Analyze and perform daily scheduling of **automatic and manual payments** in the system, including registration of invoices and bills; * Support employees and clients, adhering to **policies and service level agreements (SLAs)**, ensuring timely and high-quality service delivery; * Perform **reconciliation of journal entries**; * Execute **tax and duty payments** on behalf of the company; * Maintain up-to-date the department’s **performance indicator spreadsheet**; * Contribute to **operational process improvements**, interacting with IT systems and other departments; * Support the development of **payment controls**, ensuring all documentation is properly approved and authorized. **Desired Profile** * Organizational skills and attention to detail; * Sense of responsibility and commitment to deadlines; * Strong communication and interpersonal skills; * Proactivity and continuous improvement mindset. **What we offer:** * Transportation Allowance; * Meal Voucher; * Food Allowance; * Medical Assistance; * Dental Assistance; * 6-month maternity leave and 20-day paternity leave; * Childcare Assistance (subject to eligibility criteria); * Life Insurance; * Profit-Sharing Plan (PLR); * Wellhub; * “Fale Comigo” Program (free, confidential telephone-based support for psychological, legal, financial, and social assistance). **Learn more about us:** We operate in Brazil’s electric power sector and have a solid history dating back to 1912, contributing to the development of the cities and states we serve through solutions in power generation, transmission, distribution, energy trading, and service provision. Since 2017, the Group has been part of State Grid—the world’s largest electric power company—strengthening our growth strategy and leadership position in Brazil’s electricity sector. Through our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people via our efficient customer service network. We believe diverse teams and an inclusive environment for all people are fundamental to the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to ensure an inclusive culture and equal opportunity for everyone. Want to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Mid-Level Infrastructure Analyst64858373167235125

Indeed

Mid-Level Infrastructure Analyst

**Responsibilities:** * Responsible for infrastructure and information security projects, from planning through execution. * Develop and maintain technical documentation. * Implement and maintain information security solutions, including anti-spam, antivirus EDR Defender, Fortinet firewalls, and Active Directory. * Ensure environment connectivity, with a focus on Cisco technologies. * Configure and manage Microsoft environments (Office 365 ADM, EntraID, MDM Intune, SharePoint). * Manage vendors and partners, ensuring quality, productivity, security, and technological innovation. * Contribute to information security by leading initiatives such as vulnerability management and mitigation, phishing campaigns, patch application, penetration testing, and hardening in collaboration with vendors. * Manage observability tools (Zabbix/Grafana). **Requirements:** * Completed bachelor’s degree in Computer Networks, Computer Engineering, or related fields; postgraduate studies or an MBA are advantageous. **Specific Knowledge:** * Familiarity with ISO 27001/27002 standards and LGPD. * Experience with security policies, phishing campaigns, SIEM, and SOC. * Vulnerability management, patching, DLP, and hardening. * Firewall configuration, preferably Fortinet. * Antivirus, EDR, and antispam administration, preferably Microsoft Defender. * Switch and wireless configuration, preferably Cisco. * Network administration: TCP/IP, DNS, DHCP, VPN, routing protocols. * Management of Microsoft environments: Office 365 ADM, AD, EntraID, MDM Intune, SharePoint. * Experience with virtualized environments running Windows Server 2022–2025 and Linux/Debian. * Observability tools (Zabbix/Grafana). * Experience with ITSM, preferably GLPI. * Asset management: hardware, software, and licenses.

R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil

Negotiable Salary

Senior Infrastructure Analyst – IBM Sterling Focus64858373056898126

Indeed

Senior Infrastructure Analyst – IBM Sterling Focus

**Work Model:** Hybrid (2 days per week) **Location:** Alphaville – São Paulo **Key Responsibilities:** * Serve as administrator of the IBM Sterling B2B platform, Connect:Direct, SEAS, and * Control Center. * Serve as administrator of the Zena (Rocket) process automation platform. * Identify opportunities to improve the current environment’s architecture (B2B, Connect:Direct, SEAS, and Control Center), targeting performance, high availability, and disaster recovery. Knowledge base articles * Engage in problem management to resolve complex issues through * collaboration with partners **Required Qualifications:** * Document and update Standard Operating Procedures (SOPs) and * Engage in problem management to resolve complex issues through * Proficiency in IBM Sterling (B2B, Connect:Direct, SEAS, and Control Center). * Proficiency in job scheduler platform concepts (preferably Zena * (Rocket) or Control-M (BMC)). * Problem Solving: Strong problem-solving ability, with skills to diagnose and resolve IT issues. * Script development (Python, Shell, and Batch). **Desired Qualifications:** * Knowledge of Windows Server and Linux RHEL 9 operating systems. **Important:** **During the hiring process, salary expectations and preferred employment type (CLT or PJ) will be validated.** Job Type: Full-time CLT, Freelance / PJ Compensation: R$7.500,00 – R$12.500,00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance Work Location: Hybrid remote work for Alphaville, SP Expected Start Date: 01/05/2026

Alameda Mamoré, 302-440 - Alphaville Industrial - Alphaville Res. Um, Barueri - SP, 06454-040, Brazil

R$7,500-12,500/year

Senior Infrastructure Analyst - Focus on Endpoint Administrator (Microsoft)64858373073283127

Indeed

Senior Infrastructure Analyst - Focus on Endpoint Administrator (Microsoft)

**Work Model:** Hybrid (2 days per week) **Location:** Alphaville – São Paulo **Key Responsibilities:** * Provide advanced support to resolve issues with the Microsoft Office Suite * on mobile devices, laptops, and tablets. * Collaborate with the Service Desk to resolve and escalate complex issues. * Document and update Standard Operating Procedures (SOPs) and knowledge base articles.interaction with vendors or change management initiatives for improvements.remote), to reduce incidents and enhance user experience. * Engage in problem management to resolve complex issues through * Identify opportunities to improve the current environment (office-based and * Enhance Windows Autopilot and Intune configurations. **Required Qualifications:** * Device Management: Proficient in Intune and Azure. * Collaboration Tools: Familiarity with the Microsoft 365 suite, including * Teams, SharePoint, and OneDrive. * Knowledge of Active Directory and Entra ID. * Scripting and automation workflow creation using PowerShell. * Troubleshooting: Strong troubleshooting skills, with ability to diagnose and resolve IT issues. **Preferred Qualifications:** * Preferred certification: Microsoft 365 "Endpoint Administrator Associate" **Important:** **During the hiring process, salary expectations and preferred employment type (CLT or PJ) will be validated.** Job Type: Full-time CLT, Freelance / PJ Compensation: R$7.500,00 – R$12.500,00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance * Food voucher Work Location: Hybrid remote work for Alphaville, SP Expected Start Date: 01/05/2026

Alameda Mamoré, 302-440 - Alphaville Industrial - Alphaville Res. Um, Barueri - SP, 06454-040, Brazil

R$7,500-12,500/year

10452896 - Junior Infrastructure Analyst64858372750465128

Indeed

10452896 - Junior Infrastructure Analyst

Description: * Bachelor's degree in progress or completed; * Knowledge of Windows Server, Linux, and server hardware; * Knowledge of VMware virtualization and cloud environments; * Basic knowledge of System Center, Intune, storage systems, routers, and switches; * Understanding of networking concepts and protocols, cabling (fiber optics, UTP, etc.) Preferred Qualifications: * Certifications in Windows Server and/or Office 365 * Knowledge of System Center Work Schedule: * 8:00 AM – 5:00 PM, Monday to Friday, in Bragança Paulista – SP NOTE: Hey! Even if you don’t meet all the requirements for this position, we encourage you to apply anyway! We’ll carefully review your profile considering all your qualifications. What We’re Looking For: A proactive professional focused on continuous improvement to join our Infrastructure team. Your Day-to-Day Responsibilities: * Administer and provide support for the company’s infrastructure, with emphasis on Windows and Linux servers, routing, networking, DNS, DHCP, file servers, Active Directory, Intune, HTTP, FTP, VMware virtualization, Office 365, Azure Cloud, antivirus, etc.; * Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.); * Develop operational procedure documentation; * Generate metrics and reports on processes; * Create and maintain user and group accounts to assign access privileges; * Propose process optimization projects that improve corporate services; * Firewall rules, security policies, and sharing protocols; * Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.); 2512190202551907768

R. Cel. João Leme, 786 - Centro, Bragança Paulista - SP, 12900-002, Brazil

Negotiable Salary

Junior Infrastructure Analyst64842790430338129

Indeed

Junior Infrastructure Analyst

We are looking for a professional focused on IT infrastructure, with an analytical, organized profile and willingness to develop technical skills. The role will be responsible for supporting the technological environment’s operations, ensuring stability, security, and efficiency of services. Key responsibilities: * Provide Level 2 support for infrastructure-related requests. * Assist in managing Windows servers and operating systems. * Manage network and Wi-Fi infrastructure, including configuration, monitoring, and adjustments. * Configure and maintain firewall rules to ensure security and appropriate access. * Support planning and execution of infrastructure projects and changes. * Participate in troubleshooting activities within critical environments to identify and resolve incidents. * Contribute to reducing recurring alerts and incidents by proposing improvements. * Monitor and support maintenance of physical computer and local network infrastructure. * Assist in vendor analysis and tasks related to antivirus and security. * Ensure availability, performance, and efficiency of IT services. Minimum Education: Bachelor’s Degree

Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil

Negotiable Salary

Infrastructure Analyst Nr1 - Downtown648463096608021210

Indeed

Infrastructure Analyst Nr1 - Downtown

Human Resources Consulting seeks an Infrastructure Analyst Nr1 professional in Guarulhos (Downtown). Valor Potencial is a company focused on developing innovative solutions to maximize business performance. Its objective is to help companies identify and explore their growth potential. **Responsibilities:** Configuration of WIFI equipment. Functionality, connectivity, registration, and login testing of WIFI equipment. Maintenance of WIFI equipment. Rollout of WIFI equipment on buses, terminals, or bus stops. Electrical testing of wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic reporting. As-built documentation. Installation of links with fixed-line and radio telecommunications operators. Supervision, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. Usability of internal systems. **Desired Qualifications:** **Education:** Completed technical degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: BRL 2,245.00 * Meal voucher * Transport voucher * Notebook **Additional Information:** * Employment type: Permanent – On-site * Schedule: Full-time * Working hours: To be determined.

R. Profa. Anita Guastini Eiras, 25 - Jardim Zaira, Guarulhos - SP, 07094-010, Brazil

R$2,245/month

INFRASTRUCTURE ANALYST N1648454456270111211

Indeed

INFRASTRUCTURE ANALYST N1

WIFI equipment configuration; Functional testing, connection, registration, and login of WIFI equipment; Maintenance of WIFI equipment; Rollout of WIFI equipment on buses, terminals, or bus stops; Electrical testing of wiring harnesses, fuse holders, and fuses; Installation of WIFI equipment on buses or terminals; Assembly and maintenance of racks, controllers, antennas, and cable TV outlets; Photographic report – As-built Installation of links with fixed-line and radio telecommunications providers; Monitoring, cabling, and infrastructure installation; Technical visits for project implementation and maintenance; Structured network maintenance; Heatmap generation; Hotspot monitoring; Usability of internal systems. Employment type: Full-time CLT Salary: R$2,245.00 per month Benefits: * Medical insurance * Meal vouchers * Transportation vouchers Selection questions: * Availability to work night shifts (weekdays) and occasional travel, weekends, and holidays? * Valid driver’s license? * Academic background in IT or technical fields, PC/notebook/server support experience, and basic networking knowledge? * Easy access to the Porto da Igreja neighborhood, Guarulhos?

R. Profa. Anita Guastini Eiras, 25 - Jardim Zaira, Guarulhos - SP, 07094-010, Brazil

R$2,245/month

Senior Infrastructure Analyst648446279470091212

Indeed

Senior Infrastructure Analyst

We are looking for a **Senior IT Infrastructure Analyst** to join our team. If you are committed, dynamic, and eager to learn, this opportunity is for you! **Responsibilities:** \- Perform preventive/corrective maintenance on equipment (Windows and Mac computers, EPSON/HP printers, industrial equipment); \- Manage information security (LGPD, access control, backups, and monitoring); \- Provide technical support to headquarters, branches, and remote teams; \- Manage hardware inventory, contracts, and suppliers; \- Ensure infrastructure performance and availability by defining and tracking KPIs; \- Seek cost optimization through technological solutions and supplier management; \- Document procedures and participate in continuous improvement projects. **Requirements** \- Bachelor’s degree in Network Administration, Information Systems, Computer Science, or related fields; \- Solid experience in IT infrastructure with hands-on work in corporate environments; \- Proficiency in Windows and macOS operating systems; \- Experience with backup tools, access control systems, and network monitoring tools; \- Knowledge of information security, best practices, and risk mitigation; \- Familiarity with storage servers, industrial printers, and software such as Microsoft Office and Adobe; \- Proactive profile with a strong sense of urgency and autonomy in problem resolution. Benefits Meal allowance; Transportation allowance; Unimed health insurance; Uniodonto dental insurance; Pharmacy benefit program; Wellhub; Payroll-deductible loan; Partnership offering exclusive travel discounts; Partnerships with universities and English language schools. Employment type: Full-time CLT contract Salary: R$4,000.00 – R$5,000.00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance

Alameda Itatinga, 1435 - Joapiranga, Valinhos - SP, 13278-480, Brazil

R$4,000-5,000/month

Senior Support Analyst (PROTHEUS)648446278963221213

Indeed

Senior Support Analyst (PROTHEUS)

**Senior Support Analyst (PROTHEUS)** ======================================== TOTVS | São Paulo - SP | Remote Job Description We believe in the transformative power of technology and its ability to contribute to building a more diverse and inclusive society. As Brazil’s largest technology company, we are committed to a diversity and inclusion policy and program designed to foster an increasingly representative, respectful, and welcoming ecosystem. Responsibilities and Duties * Provide support to Cloud customers’ environments via TOTVS channels, resolving low-complexity infrastructure-related requests; * Review and classify tickets, when necessary, according to the appropriate category and defined processes, ensuring achievement of established targets; * Log customer requests with all required evidence and details, ensuring traceability and communication among stakeholders; * Analyze tickets opened by customers, reclassifying or categorizing them as per documented departmental procedures to ensure proper alignment of the request; * Provide updates on request status upon request, via available support channels (phone, email, or system); * Escalate unresolved requests or incidents to the next level after exhausting all possible solutions within the timeframe estimated by Coordination, thoroughly documenting executed actions and achieved results; * Contribute to achieving individual performance indicators (e.g., productivity, customer satisfaction) and departmental goals, following established procedures and standards for the Cloud environment; * Alert Coordination and leadership regarding potential risks or critical situations affecting customers, logging tickets per internally defined departmental procedures. Requirements and Qualifications * Completed or ongoing Bachelor’s degree in Information Technology or related fields. * Basic-level administration of TOTVS product environments; * Basic-level Infrastructure and Datacenter knowledge; * Basic-level Public Cloud Infrastructure knowledge; * Basic-level Automation Tools knowledge. Desired Qualifications * ITIL Foundation (Information Technology Infrastructure Library) certification is desirable. Salary Range To be determined Employment Type CLT (Consolidation of Labor Laws) Benefits * TOTVS Network University: A corporate university offering free content and certifications for all employees; * +Saudáveis Program: Supports each TOTVER through advisory services and initiatives focused on physical, mental, and financial well-being; * +Vantagens Program: Latin America’s largest discount network, exclusively for our employees; * +Cuidado Program: Personal support program for employees and their families, providing guidance across multiple specialties including psychology, social work, and pet consulting; * Einstein Conecta: Free online medical consultation service provided by physicians from Hospital Israelita Albert Einstein; * Health and dental insurance; * Meal and/or food allowance; * Transportation allowance and shuttle buses serving select metro stations; * Extended maternity and paternity leave; * Nursing room; * Bicycle parking; * Changing rooms; * Life insurance; * Childcare allowance; * Private pension plan; * Office spaces designed to stimulate creativity and productivity, featuring snack areas, game rooms, billiard tables, and relaxation lounges; * Gympass. About the Company If you’re a kind person who loves learning and is passionate about results, you’re in the right place! As Brazil’s largest technology company, we aim to build an ever-stronger ecosystem composed of individuals who embrace innovation and believe in collaboration to make a difference! Here, you’ll find a dynamic environment that celebrates diversity, promotes inclusion, and constantly strives for outstanding results! We believe in the transformative power of technology and its capacity to help build a more diverse and inclusive society. Therefore, we uphold our diversity and inclusion policy and program to ensure an increasingly representative, respectful, and welcoming ecosystem. #DareAndTransform #BeTOTVS

Av. Braz Leme, 1000 - Casa Verde, São Paulo - SP, 02511, Brazil

Negotiable Salary

Senior IT Analyst – IT Infrastructure648445544879371214

Indeed

Senior IT Analyst – IT Infrastructure

Imagine working at an institution with over 60 years of history, 40 school units spread across Brazil, and a mission to deliver quality education to socioeconomically disadvantaged regions—empowering our students to dream of a better future. Our job openings are open to all individuals, regardless of their characteristics or particularities. Apply to this or other available opportunities on our careers page. If you know someone who fits the profile, share this job posting or our careers page. Join our team. Only education transforms! **As a Senior IT Analyst – IT Infrastructure, your challenges will include:** Monitoring SLA compliance, alerting on deviations, and proactively addressing recurring or structural issues; Participating in internal and external meetings, committees, and executive presentations, supporting leadership with structured materials and analyses. Researching emerging technologies to propose new possibilities; Internally developing projects and/or managing vendors; Proposing improvements to processes that can be automated or transformed; Knowledge of applying security patches to servers and workstations at scale; Experience with Windows Server operating systems; Experience with Active Directory, DNS, DHCP, ADFS, and Group Policy Objects (GPOs); Experience administering Microsoft Office 365 environments; Experience administering Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune; Activities involving log analysis, performance monitoring, environment health assessment, and troubleshooting; Technical interface coordination with vendors and other departments; Creating and maintaining documentation and procedures; Managing the asset lifecycle, ensuring control over equipment and licenses; **Benefits:** Transportation Allowance, Meal Voucher, Food Allowance, Medical Assistance, Dental Assistance, Life Insurance **Required Qualifications:** **Working hours:** 8:00 AM to 6:00 PM. **Essential requirements:** Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or related fields; Knowledge of the ITIL framework; Root cause analysis capability and ability to implement preventive solutions; Excellent communication and stakeholder engagement skills—both internally and externally; AZ-104 certification – Microsoft Azure Administrator; PowerShell scripting experience; Willingness to work fully onsite. **Desirable qualifications:** MD-102 certification – Endpoint Administrator; ITIL 4 Foundation and ServiceNow certifications; Experience with automation, observability, and service management tools; **About the company:** Founded in 1956 with the goal of promoting inclusion and social development, Fundação Bradesco has provided free, high-quality education to thousands of people.

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

Manufacturing Analyst / MES Support - 25105648437482481931215

Indeed

Manufacturing Analyst / MES Support - 25105

### **Position Description:** We are seeking a Manufacturing Analyst / MES Support professional to provide support, monitoring, and enhancement of Manufacturing Execution Systems (MES) and other shop-floor applications. The candidate will be responsible for ensuring operational continuity of systems, supporting implementations, and actively collaborating with local and global teams. ### **Responsibilities:** * Manage the full ticket lifecycle: status updates, detailed action logging, analysis, incident resolution, and report generation. * Support the planning and execution of MES-related implementations and projects focused on improvements and new solutions. * Collaborate with internal and international teams to ensure integrated support and respond to high-priority requests within established deadlines. * Provide support for other local applications related to the manufacturing environment, in addition to MES systems. * Provide after-hours support when necessary to ensure operational continuity. * Ensure compliance with internal policies, standards, and procedures. * Work closely with development teams and functional areas to resolve application issues and address new requirements. * Interact with end users to deliver support, training, and guidance aimed at improving operational processes. * Collaborate with global teams to standardize and optimize production PC installations. * Perform testing, validation, and management of new application releases. * Develop and maintain automated tests to identify issues prior to go-live. * Create and maintain technical and functional documentation. * Plan, install, test, and monitor technical prerequisites on production PCs. * Evaluate existing work processes and implement continuous improvements. * Support integrations between shop-floor systems and other platforms such as SAP, PLCs, Reporting, and PLM. * Participate in occasional travel to other facilities as required. * Provide support for other IT demands (infrastructure and systems) following hiring. * Act ethically, systematically, deadline-oriented, and with strong professionalism in a multicultural environment. ### **Requirements – Education and Experience:** * Bachelor’s degree in a related field **or** at least three years of proven experience with production supervision software. * Practical knowledge of hardware: industrial PCs, expansion cards (Applicom / Molex / Woodhead), RS232 serial communication, and industrial protocols (especially Ethernet/IP). * Familiarity with vision inspection systems. * Basic understanding of industrial automation, PLCs (Siemens S7, Allen-Bradley), I/O, PC integration, and OPC solutions. * Proficiency in SQL and experience with databases (SQL Server). * Advanced use of ticketing and incident management tools. ### **Technical and Behavioral Skills:** * Strong ability to collaborate with functional and development teams. * Clear and concise communication skills with users and global stakeholders. * Proactive in identifying improvements and optimizing processes. * Organized, disciplined, and skilled at prioritizing tasks. * Ability to work autonomously and meet deadlines. * Adaptability to multicultural and international environments. * Willingness to undertake occasional travel.

R. Humberto Pescarini, 204 - Centro, Vinhedo - SP, 13280-262, Brazil

Negotiable Salary

IT Support Analyst [JUNDIAI]648437481521951216

Indeed

IT Support Analyst [JUNDIAI]

You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, information systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve, both reactively and proactively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve problems related to network outlets; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support physical troubleshooting of LAN, WAN, and WLAN in a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside its warranty period. * Install, update, and configure antivirus security systems and supported operating systems (OS), currently Windows and Chrome, and any other OS; * Configure and install software on computers, laptops, and tablets; * Remove previous versions and configure the new virtual environment (formatting) as defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories within the respective DE (Department/Division) and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve technical problems, failures, and non-conformities presented by computer resources (hardware and software) either in use or during integration; * Support School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers under active warranty. Requirements * Completed bachelor’s degree * Experience in remote and on-site IT support * Availability to use personal vehicle

Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil

Negotiable Salary

IT Support Analyst [Bragança Paulista]648437481364491217

Indeed

IT Support Analyst [Bragança Paulista]

You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Detect and resolve, both reactively and preventively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment; * Perform on-site activities to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve problems related to network points; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside its warranty period. * Install, update, and configure antivirus security systems and supported operating systems (OS), currently Windows and Chrome OS, as well as any other OS; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department) of assignment and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve technical problems, failures, and non-conformities exhibited by computing resources (hardware and software) either in use or during integration; * Assist School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers holding active warranties. Requirements * Completed undergraduate degree; * Experience in remote and on-site IT support.

R. Cel. João Leme, 786 - Centro, Bragança Paulista - SP, 12900-002, Brazil

Negotiable Salary

10506851 - Junior Level 2 Support Analyst648437478662421218

Indeed

10506851 - Junior Level 2 Support Analyst

Description: Requirements and qualifications: * Office 365 knowledge – account creation, password resets, permission groups; * Administration of other IT tools and resources such as: ADFS, AD, AD Connect, DNS, Windows, Firewall, Outlook, Skype for Business; * Knowledge of Windows 10/11; * Basic understanding of IT Governance (ITIL/Cobit); * Equipment formatting; * Create, update, and document procedures and best practices, always aiming for continuous improvement; * Experience in operations within a support center governed by metrics/indicators, such as: SLA, SLO, FCR, TMA, TME, Abandonment Rate, Satisfaction. * Higher education degree (completed or currently pursuing) in Information Technology; Preferred qualifications: * ITIL certification; * Familiarity with ITSM tools, especially Topdesk; Working hours: * Monday to Friday, from 9:00 AM to 6:00 PM (one Sunday per month on-call); * Work model: 100% in-person. * Work location: Osasco, São Paulo – SP. NOTE: Hey! Even if you don’t meet all the job requirements, we still encourage you to apply. We’ll carefully review your profile considering all your qualifications. What we’re looking for: * Experienced professional in Field Service to perform installation, maintenance, and technical support of equipment/systems; Your day-to-day responsibilities will include: * Providing user support via telephone, remote, or in-person assistance, and registering incidents to enable analysis and resolution, escalating them to resolver teams when necessary; * Handling tickets related to operating systems, software, hardware, networks, and Microsoft Office Suite, as well as more technical requests concerning services, security, and products; * Investigating, diagnosing, and testing solutions before contacting the requester; * Interacting with clients at all hierarchical levels; * Supporting end users by assisting and resolving their questions related to support/infrastructure/systems; * Guiding users on current processes, policies, and procedures; 2512140202201920058

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

Senior Technology Analyst (Support and Service Management)648437479457311219

Indeed

Senior Technology Analyst (Support and Service Management)

Description: Education: * Bachelor's degree completed in Computer Science, Engineering, Information Systems, or related fields. Technical Knowledge: * Experience in technical support and user experience management, with focus on hardware and IT vendor management. * Knowledge of hardware specifications and their application in corporate environments. * Knowledge of MDM, change management (CMs), and basic N1-level networking. * Strong communication skills with both technical and non-technical stakeholders. * Analytical, proactive, collaborative, and results-oriented profile. * Familiarity with frameworks such as ITIL, COBIT, or similar will be considered a plus. Responsibilities: * Collaborate in user experience management, focusing on continuous improvement and optimization of deployed hardware performance. * Assist in supervising and optimizing on-site (Field Services) and remote (Service Desk) technical support services, contributing to SLA compliance and service quality. * Support the management and operation of mobile telephony infrastructure, ensuring availability and performance, as well as device configuration and maintenance—including MDM (Mobile Device Management). * Participate in the control and review of IT service and solution contracts, ensuring compliance, performance, and cost-effectiveness. * Manage vendors, including performance evaluation and support in negotiations. * Monitor performance indicators (KPIs) and propose improvement actions for delivered services. * Serve as a technical support point for resolving complex hardware-related issues and provide support in change management (CMs). * Possess basic N1-level networking knowledge to assist in resolving connectivity and infrastructure issues. * Participate in meetings with business units to understand requirements and align technological solutions. * Assist in internal and external audits by providing evidence and reports on managed services. * Contribute to fostering a culture of excellence in user support and service delivery. 2512130202201917870

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Backup Infrastructure Support Analyst648419539971861220

Indeed

Backup Infrastructure Support Analyst

**WE ARE XTREME IT** Extreme quality has a method. At Xtreme IT, quality is not a promise—it’s a method. What we deliver goes far beyond backup or tools. We deliver resilience, continuity, and real security for critical data. We are driven by a clear mission: to protect what keeps businesses running. And we achieve this by combining technology, intelligence, and our proprietary operational model. **JOB SUMMARY** Responsible for planning, implementing, managing, and monitoring corporate backup and data recovery solutions, ensuring the integrity, availability, and security of the company’s critical information. Works with discipline, a strong sense of responsibility, and an unwavering focus on quality, minimizing risks of data loss due to failures, disasters, or cyberattacks. A key contributor to business continuity, providing analytical insight and proactive action across all routines of administration, verification, troubleshooting, and optimization of backup systems. Also actively participates in developing and executing disaster recovery (DR) plans, ensuring operational resilience and continuous learning in challenging scenarios. **RESPONSIBILITIES** Backup Solution Administration: Manage and maintain daily operations of backup tools (e.g., Dell NetWorker, Veritas, Veeam, Commvault, IBM Spectrum Protect, etc.) with excellence. This includes configuring policies, schedules, data retention, and log monitoring. Proactively and continuously monitor backup routine success, identify failures and performance bottlenecks, and implement improvements to optimize resource utilization and execution time. Data Recovery (Restore): Execute file, database, virtual machine, or full-system restoration procedures as requested by users or during emergency situations. Media Management: Control and manage backup media storage, including LTO tapes, cloud storage, or virtual disks. Recovery Testing: Conduct periodic and simulated disaster recovery tests to validate plan effectiveness and identify areas for improvement. Documentation: Maintain up-to-date, clear, and standardized technical documentation to foster collective learning regarding backup architecture, standard operating procedures (SOPs), and disaster recovery plans (DRPs). Support and Service: Provide empathetic and assertive technical support, communicating transparently and focusing on definitive resolution; respond to and resolve backup-related support tickets and requests with rapid, efficient solutions. Training and Innovation: Research emerging technologies and trends in backup and data recovery to propose more efficient and secure solutions for the company. **EDUCATION** Bachelor’s degree in IT, Computer Science, or related fields.

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Junior Facilities/Infrastructure Analyst648419540291861221

Indeed

Junior Facilities/Infrastructure Analyst

Are you already familiar with our products? Qboa, Supercandida, and Sense Qboa are present in millions of Brazilian households. Now is your chance to join the team that drives all this efficiently and carefully! We are looking for a Junior Infrastructure Analyst to join our team. We seek a proactive profile with a sense of urgency, broad vision, and the ability to work dynamically and multitask. Key responsibilities: * Support corporate fleet management (basic control and monitoring). * Assist in third-party management and monitoring of suppliers and service providers. * Support area routines under supervision. * Assist in preparing and updating simple Excel reports for tracking indicators and operational performance. * Monitor field team requests. * Support monitoring of apprentices and interns. Requirements: * Bachelor’s degree completed in Administration, Civil Engineering, or related fields; * Valid driver’s license; * Knowledge of fleet processes and supplier management; * Intermediate-level Excel proficiency. Interested in this opportunity? Then join the largest company in Brazil! Minimum Education Level: Bachelor’s Degree Driver’s License Type: B Willingness to travel * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance * On-site meals * Profit-sharing * Basic food basket

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

Indeed

Field Support Analyst

We are seeking a professional to provide technical support for our offices and units, ensuring a smooth, secure, and efficient experience for all users. If you are hands-on, organized, and passionate about solving problems, this position is for you. Responsibilities Provide first- and second-level support to users, both on-site and remotely, resolving incidents related to hardware, software, operating systems, networks, and corporate tools. Perform installation and configuration of workstations, laptops, printers, and peripherals. Handle, log, and track service requests via the service desk tool, ensuring compliance with SLA deadlines. Ensure the proper functioning of equipment and basic IT infrastructure across offices and units. Document technical procedures and solutions applied, and maintain an up-to-date knowledge base. Support the technological onboarding of new employees (equipment preparation, access setup, and basic training). Suggest continuous improvements to support processes, contributing to the evolution of the area. Requirements: Previous experience in technical support (on-site and remote). Knowledge of Windows, Microsoft Office suite, networking, equipment maintenance, and service desk tools. Ability to interact with users empathetically, clearly, and in an organized manner. Proactive, collaborative, and solution-oriented profile. Minimum Education Level: Bachelor’s Degree Desired Education: * Information Technology, Technical Course * Information Technology, Bachelor’s Degree Languages: * English (Intermediate) * Life Insurance – MetLife * Sul América Health Plan (Optional) * Total Pass * Transportation Allowance * Meal/ Food Allowance

Rua Largo São Sebastião, 1 - Centro, Valinhos - SP, 13270-010, Brazil

Negotiable Salary

SUPPORT ANALYST II – HOLIDAY COVERAGE – OSASCO/SP648419540451851223

Indeed

SUPPORT ANALYST II – HOLIDAY COVERAGE – OSASCO/SP

*HOLIDAY COVERAGE POSITION – SUPPORT ANALYST II – OSASCO/SP* Location: R. Zuma de Sá Fernandes, 360 – Pres. Altino, Osasco – SP, 06213-040 Working Hours: Monday to Friday – 8:00 AM to 5:00 PM (subject to change by the client). Contract Period: January 26, 2026 to February 16, 2026 (TEMPORARY CONTRACT) *What We’re Looking For:* Bachelor’s degree completed in the IT field. Experience: 3 years in the field. Flexibility regarding working hours. Certification: ITIL V4 or higher. Certification: MD-102 Endpoint Administrator or equivalent. *Specific Knowledge:* Basic knowledge of Linux operating systems. Advanced skills in maintenance and configuration of Microsoft Windows 7 or newer environments. Active Directory authentication technology. Office 365 and Office 2016 or newer suite. Desktop Modem: MD-100 and MD-101. Computer networks (wired and wireless), TCP/IP protocol, encryption, and wireless network security. Advanced hardware maintenance skills. Basic English for reading. *Responsibilities and Knowledge:* Providing support, installation, and configuration of new IT equipment, as well as reconfiguration of previously installed equipment. Analyzing and diagnosing incidents to resolve issues, occasionally collaborating with vendors and other professionals. Supporting installation and configuration of operating systems (MS-Windows 7/8/10/11 or their technological successors). Supporting installation and configuration of native user tools on devices (MS-Office Professional, MS-Outlook, web browsers) or cloud-based tools (Office 365, Teams, OneDrive). Installing standard, client-approved, and client-provided market software (antivirus agents, PDF readers, plugins, etc.). Installing specific applications or information systems, provided that procedures, manuals, and/or tutorials are supplied; vendor or developer assistance may be required when necessary. Inspecting and identifying issues in cabling systems, performing basic and occasional infrastructure network repairs—for example: crimping network cables and physically installing access “switches” into racks (without configuration or programming). Recording, tracking, monitoring progress, and resolving service requests within the contractor’s adopted ticket management system. Developing administrative procedures for implemented solutions addressing problems and incidents, including documentation and operational procedures. Identifying tasks suitable for automation and developing or proposing tools to automate them. Maintaining an up-to-date knowledge base: supporting review and updating of operational procedures (documents), researching new solutions, critically analyzing processes, and proposing improvements. *What We Offer:* Salary: BRL 2,651.48 Meal Allowance: BRL 30.00 per workday (20% PAT deduction) Transportation Benefit (optional, 6% deduction) GoGood Life Insurance SESC Membership *Does This Fit You?* Minimum Education Level: Bachelor’s Degree Desired Fields of Study: * Computer Engineering, Bachelor’s Degree * Systems Analysis and Development, Bachelor’s Degree * Information Technology, Bachelor’s Degree * Telecommunications Systems, Bachelor’s Degree

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

R$2,651/month

IT Support Analyst [ITUPEVA]647376372605471224

Indeed

IT Support Analyst [ITUPEVA]

You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, information systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve, both reactively and preventively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve issues related to network ports; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support physical troubleshooting of LAN, WAN, and WLAN, within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and parts provided and funded by the CONTRACTOR, provided such equipment is outside warranty coverage. * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department/Division) of assignment and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve problems, failures, and technical non-conformities presented by computing resources (hardware and software) either in use or during integration; * Support School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers holding active warranties. Requirements * Completed undergraduate degree * Experience in remote and on-site IT support. * Willingness to use personal vehicle

Av. Brasil, 110 - Parque Amarylis, Itupeva - SP, 13295-140, Brazil

Negotiable Salary

Infrastructure Analyst647499930087711225

Indeed

Infrastructure Analyst

**We Are Hiring! | It's Your Time to Join Our #DNAAscenty!** Have you ever imagined being part of a company that values your growth and well-being? Here at Ascenty, we are seeking an Infrastructure Analyst to join our team and make a difference! * **Education:** Technical degree in Electrical Engineering, Electrotechnology, or Refrigeration; * **Certifications:** NR10 and SEP, NR35; * **Work Location:** Osasco – SP; * **Working Hours:** 8:00 AM to 5:00 PM – SHIFT WORKER (availability for shift work); * **Code:** **INFRA.SPO** **Main Responsibilities:** * Preventive/corrective maintenance of electrical panels, operation of large-scale generators, knowledge of UPS, ATS, STS, and low- and medium-voltage substations; * Operation and maintenance of BMS and building automation systems; * Execution of activations and relocations within electrical installations and electrical support equipment for data centers; * Preventive/corrective maintenance of industrial refrigeration equipment (chillers, fan coils, pumps); * Operation of large-scale air conditioning systems; * Supervision and oversight of third-party operators during maintenance and inspections. **Previous Experience:** * Predictive maintenance in industrial environments; * Experience with vibration analysis, thermography, ultrasonic testing, and oil analysis for monitoring rotating and electrical equipment; * Work experience in industrial plants, steel mills, chemical plants, power generation facilities, or large corporate buildings; * Hands-on experience with transformers, medium- and low-voltage panels, UPS/DRUPS, generators, and partial discharge analysis; * Experience in power quality measurements (harmonics, power factor, fluctuations); * Experience with HVAC systems; * Predictive maintenance applied to chillers, fan coils, pumps, and cooling towers; * Experience monitoring compression, refrigerant gas leaks, and thermal efficiency. Minimum Education Level: High School Diploma * Dental care coverage * Medical care coverage * Profit-sharing program * Fuel allowance * Transportation allowance * Meal allowance * Food allowance

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

IT Infrastructure Analyst647376370977301226

Indeed

IT Infrastructure Analyst

Work in the Information Technology area, performing installation and physical and logical maintenance of networks. Provide technical support for hardware and software, including installation, updating, and removal of applications, operating systems, and automation solutions. Responsible for analysis and diagnosis, installation, configuration, administration, and monitoring of physical, logical, and virtual networks. Also responsible for user administration and controlling access levels to servers. Perform activities related to server configuration and administration, development of scripts for routine automation, and end-user technical support. Participate in planning and executing IT infrastructure projects. Requirements: * Experience managing operations involving cloud, on-premises environments, and environment migrations. * Knowledge of Azure and AWS environment management. * Experience automating infrastructure tasks, processes, and routines. * Experience with backup routines and management. * Knowledge of Windows Server, networking, databases, and Active Directory (AD). * Education: Completed undergraduate degree in Information Technology or related fields, with additional courses or specializations. **Desirable** * Cybersecurity concepts; understanding of secure network architecture; basic cryptography knowledge; identification and authentication; awareness of vulnerabilities; monitoring and incident detection fundamentals; risk management awareness; cloud security fundamentals; basic zero-trust perimeter security knowledge. * Residency near Barueri, SP. Benefits * Meal Allowance * Food Voucher * Fuel or Transportation Allowance * Hybrid Work Model * Day Off * Profit Sharing * University Tuition Assistance * Medical Assistance * Dental Assistance * Relocation Allowance

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Support Analyst / Field Services647173051262751227

Indeed

Support Analyst / Field Services

FCamara is seeking a Support Analyst / Field Services professional to work on an operation for a major company in the iGaming sector. **Responsibilities and duties** 1\. Resolution of Complex Problems: Diagnose and resolve advanced technical problems requiring specialized knowledge. Analyze and resolve critical incidents related to systems, applications, and IT infrastructure. 2\. Incident and Change Management: Escalate lower-level incidents and ensure resolution of high-impact issues. Participate in change management, evaluating and implementing modifications to systems and infrastructure. 3\. Documentation and Knowledge: Update and create technical documentation, such as manuals and procedures. Contribute to the knowledge base by sharing solutions to recurring problems. 4\. Project and Implementation Support: Assist in the implementation and integration of new systems, tools, and technologies. Provide support during system migrations or upgrades, ensuring service continuity. 5\. Monitoring and Performance: Monitor system and server performance, identifying and resolving issues before they impact users. Perform tuning and optimizations to improve system and infrastructure performance. 6\. Training and Support for Lower-Level Teams: Guide and train Level 1 and Level 2 analysts, transferring technical knowledge and best practices. Support other departments by providing technical expertise in complex situations. 7\. Reporting and Analysis: Generate technical reports on incidents, performance, and improvements. Analyze incident trends and patterns to implement preventive solutions. **Requirements and qualifications** 1\. Academic Background: Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related fields. 2\. Professional Experience: Previous experience in advanced technical support, with a focus on resolving complex problems. Experience in incident management and fault resolution across infrastructure, systems, or applications. 3\. Technical Certifications: ITIL Foundation certification (preferred). Specific certifications in Windows Server, Linux, Networking, or Databases (e.g., Cisco, Microsoft, CompTIA, Oracle), depending on the area of specialization. 4\. Technical Skills: Proficiency in operating systems (Windows, Linux, Unix). In-depth knowledge of networking, IT infrastructure, and security. Experience with databases (SQL, Oracle, etc.), virtualization, and cloud computing (Google, Apple — Mac and iPhones). 5\. Interpersonal Skills: Strong technical communication skills and ability to clearly explain complex problems. Teamwork orientation and collaborative mindset when working with various support levels and other departments. 6\. Personal Attributes: Proactivity and problem-solving orientation. Organizational and analytical capabilities to handle complex incidents. Commitment to quality and adherence to SLAs. **Here, we are \#OrangeBlood!** We have been in the market for 17 years, side by side with our clients, delivering transformative experiences. We are a technology and innovation ecosystem with global expansion; beyond Brazil, we operate in Europe and the UK, with offices in Portugal, London, Dubai, and the Netherlands. **F for Formation: We believe in practicing a culture of knowledge sharing, community awareness, and the transformative power of knowledge!** We run initiatives and social actions that promote development, such as the tech community Orange Juice, the Training Program, our leadership academy, and numerous partnerships with NGOs and Edtechs. **At FCamara, everyone is welcome. For us, Diversity, Respect, and Ethics are non-negotiable elements embedded in our DNA.** **So, are you ready to join an amazing team and become the protagonist of your own story?**

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

10452896 - JUNIOR INFRASTRUCTURE ANALYST646998230679051228

Indeed

10452896 - JUNIOR INFRASTRUCTURE ANALYST

We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we’re remote, we’re united. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news! * **We embrace diversity** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment—valuing and promoting plurality. Therefore, **there’s room here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and duties** **What we’re looking for:** A proactive professional focused on continuous improvement to join our Infrastructure team. **Your day-to-day responsibilities will include:** * Managing and providing support for the company’s infrastructure, with emphasis on Windows and Linux servers, routing, networking, DNS, DHCP, file servers, Active Directory, Intune, HTTP, FTP, VMware virtualization, Office 365, Azure Cloud, antivirus, etc.; * Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.); * Creating documentation for operational procedures; * Producing metrics and reports on processes; * Creating and maintaining user and group accounts to assign access privileges; * Proposing process optimization projects that improve corporate services; * Firewall rules, security policies, and sharing protocols; * Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.); **Requirements and qualifications** * Currently pursuing or having completed a bachelor’s degree; * Knowledge of Windows Server, Linux, and server hardware; * Knowledge of VMware virtualization and cloud platforms; * Basic knowledge of System Center, Intune, storage systems, routers, and switches; * Understanding of networking concepts and protocols, cabling (fiber optics, UTP, etc.) **Preferred qualifications** * Certifications in Windows Server and/or Office 365; * Knowledge of System Center. **Working hours** * 8:00 AM – 5:00 PM, Monday to Friday, in Bragança Paulista – SP. **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply! We’ll carefully assess your profile considering all your qualifications. **Additional information** **What you’ll find here:** * An environment conducive to **learning** and **professional growth**; * **Performance evaluations** and **feedback**, aimed at the continuous development of our people; * **Meal and/or food allowance**, for grocery shopping and meals; * **Medical and dental insurance**, so you and your family can stay healthy; * **Pharmacy partnership**, offering discounts on medications; * **Childcare assistance**, according to current policy; * **Gym membership program**, to encourage regular exercise; * **SESC partnership**, offering varied cultural and leisure activities; * **Partnerships for education**, including language learning, technology training, and online course platforms; * **Payroll-deductible loans**, with attractive interest rates + financial education program; * **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and much more; * **Employee referral program**, with opportunities for rewards and bonuses; * **Group life insurance**. Here, stories never run short! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage—and learning more about us, falling in love with what we do, exploring our open positions, and joining this ever-growing team?

R. Cel. João Leme, 786 - Centro, Bragança Paulista - SP, 12900-002, Brazil

Negotiable Salary

Junior Infrastructure Analyst – Alphaville646319165985311229

Indeed

Junior Infrastructure Analyst – Alphaville

An information technology services company is hiring a Junior Infrastructure Analyst in Barueri (Alphaville). Adecco is a global human resources company offering recruitment and temporary staffing solutions. With a presence in numerous countries, Adecco connects talent with employment opportunities across various industries. **What will you do in this role?:** Handle, resolve, and close incidents/requests according to Help Desk procedures and established deadlines. Escalate incidents/requests that cannot be resolved within SLAs. Record relevant ticket information per internal procedures. Maintain constant communication with leaders and managers regarding demand progress. Ensure all tickets are updated until final resolution. Comply with global IT policies and industry best practices. Interact with Capgemini support teams and third-party vendors as needed. Perform installation, configuration, and customization of PCs. Conduct hardware and software maintenance and support. Resolve PC-related incidents, including VIP support. Support the Site Security Officer (SSO) on IT security matters and audits. Support the global Server team during maintenance activities. Create and maintain documentation related to the IT environment. Provide support for special company events. **Company Offer:** * Salary: Competitive with market standards. * Benefits: Competitive with market standards. **Additional Information:** * Contract type: Permanent. * Work schedule: Full-time. * Working days: Monday to Friday. **WANT TO APPLY FOR THIS POSITION?** ---------------------------------- * Review all details about this job posting on Jobbol and apply free of charge. ***Work Location:*** *On-site in Barueri / SP* ***Application Deadline:*** *12/19/2025* ***Expected Start Date:*** *12/27/2025* ***JobId.:*** *29381285997* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and unlock the best of the 2025 job market.* ***\#TechJobs***

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary