TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: A professional to provide telecommunications support and management, handle and resolve incidents, and manage assets—ensuring service continuity and organizational efficiency. Key Highlights: 1. Focused on telecommunications support and management 2. Responsible for incident resolution and inventory control 3. Ensuring service continuity and information organization A consulting, recruitment, and selection company is seeking a Technical Support Assistant in Mairiporã. Prud Consultoria offers corporate consulting services, focusing on customized solutions for process optimization. With an experienced team, it aims to assist companies in achieving their strategic goals. **Responsibilities:** Telecommunications support and management. Incident handling and resolution. Inventory control of phone lines and devices. Asset administration. Configuration of mobile and landline telephony services. Interaction with telecom providers and end-user support. Ensuring service continuity, information organization, and adherence to service-level agreements. Previous experience as a Support Analyst, Support Technician, IT Assistant, or Help Desk Specialist may indicate alignment with some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 3\.000,00 * Meal Allowance * Transportation Allowance * Medical Assistance * Education Assistance **Additional Information:** * Contract Type: Hybrid \- Hybrid work model. * Candidates from Franco da Rocha, Caieiras, Guarulhos, or Francisco Morato are also eligible for this position. * Duration: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\.