Browse
···
Log in / Register
Job Summary: A professional responsible for managing customer service, overseeing workshop services, preparing quotations, and applying the manufacturer's standards. Key Highlights: 1. Customer service management and automotive service follow-up 2. Quotation preparation and service negotiation 3. Application of manufacturer's processes and standards * Open service orders (SO), clearly and thoroughly describing customer requests; * Monitor workshop service progress, ensuring timely and high-quality execution; * Keep customers informed about service status, approvals, and any additional requirements; * Prepare quotations and negotiate services according to dealership guidelines; * Ensure correct application of the manufacturer's processes and standards; * Analyze vehicle maintenance history to recommend preventive services. Employment Type: Full-time CLT Salary: R$2\.819,57 \- R$3\.217,62 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts Experience: * Prior experience in customer service and automotive after-sales; (Mandatory) * Basic knowledge of heavy-duty automotive mechanics (Mandatory) Work Location: On-site
