The Consigaz Group is a national company with 50 years in the market and 2,000 employees across 8 states. We are a diverse, inclusive company focused on innovation and environmental sustainability. We respect and care for our employees. We provide an essential service to our society: LPG gas distribution. Our unwavering purpose is to Be the energy for everyone. Our work culture is defined by constant presence—whenever our customers need us! We are seeking professionals who can join our team and contribute to our purpose. If you identify with our values (Responsibility, Flexibility and Agility, Innovation, Human Respect, Sustainability, and Quality and Safety), join our team! We would be delighted to receive your application and learn more about your career and professional journey. **Position details:** – Prepare daily schedules so that meter readers can bill gas consumption. – Ensure all readings are billed and invoices issued according to procedure, verifying pending schedules daily. – Address incidents generated for the Conta SIM Business Unit at the base. – Open service orders to meet technical field requirements. – Respond to customer requests and resolve issues via email, phone, or complaints submitted through Reclame Aqui and Procon, forwarded to the base. – Analyze and handle customers without registration who are consuming gas. – Analyze and handle customers consuming gas but with locked and/or damaged meters. – Comply with guidelines and requests from Conta SIM Corporate, meeting deadlines for all demands. – Report any irregularities related to any Conta SIM Business Unit to the responsible department. **Requirements:** High school diploma; higher education (completed or in progress) preferred. Customer service experience required; administrative or back-office customer service experience preferred. Billing, CRM, and document organization experience preferred. Proficiency in Microsoft Office, especially Excel, for area controls and reporting. **Additional information:** Compensation consists of base salary (R$ 2.517,70) + 30% hazard pay (Total: R$ 3.273,01); working Monday to Friday, 8:00 AM to 5:00 PM, and Saturday, 8:00 AM to 12:00 PM; 100% on-site.