Job Summary: Professional to perform administrative and operational credit department processes, including credit analysis, collections, and customer service. Key Highlights: 1. Credit analysis and collections 2. Customer service and database updating 3. Company with over 100 years of history, focused on Diversity & Inclusion **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! In alignment with our core values—work ethic, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Perform administrative/operational credit department tasks, such as: conducting customer credit analysis according to predefined procedures; updating customer records; consulting credit protection agencies. Carry out collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and monitor payments. Maintain up-to-date customer records. **Requirements that enhance your chances for this position:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts across various services and products. Diversity & Inclusion We are committed to seriously promoting and building Diversity & Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None