If you identify with cooperative principles, enjoy working with people, transforming lives, want to grow personally and professionally, are always ready for new challenges, and consistently demonstrate: initiative, proactivity, relationship-building, problem-solving skills, and efficiency in achieving results, join our team! **Responsibilities and duties** * Proactively and reactively attend to cooperative members according to their needs, following the Ailos way of doing business, providing in-person service and maintaining contact with the client base (portfolio rotation), prospecting new individual or corporate members, consultatively offering products and services—excluding investments—with the goal of maintaining relationships, ensuring member loyalty, achieving branch objectives, and supporting the cooperative's sustainability. * Update cooperative member records according to the cooperative's current policies, verifying documentation and the accuracy of information, keeping contacts updated and digitized, ensuring up-to-date records and contributing to risk mitigation. * Request admission documents for individual or corporate cooperative members, following established procedures and filling out required information as per work instructions, while analyzing the authenticity of provided data to ensure registration quality. * Record all interactions in the customer relationship management tool, entering collected data to generate leads for future business opportunities, ensuring consistent communication and strengthened relationships. * Receive requests for membership cancellation, conducting active listening sessions to understand reasons and presenting alternatives for retention; if retention is not possible, initiate the termination process and forward it to the manager, aiming to maintain the cooperative membership base. * Monitor dashboards and performance metrics of the Branch Unit, accessing relevant data to mobilize the team, implement business strategies, and achieve established goals. * Perform other job-related activities as required. **Requirements and qualifications** * Pursuing a higher education degree in Business Administration, Accounting, Economics, or related fields; * Active Anbima certification; * Previous sales experience; * Knowledge of financial products and services; * Sales experience. **Additional information** WHAT ELSE WE OFFER... * Medical Assistance – good to have when needed * Dental Assistance – because we love smiles here * Investment in Education – we're with you on your learning journey ;) * Profit Sharing – we build together, celebrate together! * Individual Development Plan – we value your career ownership * Private Pension Plan – we like thinking about future possibilities * Life Insurance – important, right! rs * Loyalty Recognition – we acknowledge those who enjoy being with us * Meal and/or Food Voucher – delicious! * Transportation Voucher – useful for regular commuters * Childcare Allowance – because your baby deserves a safe and caring environment. **We are driven by the power to dream, believe, and achieve — a capacity present in every person. We were born with a clear Purpose: to transform communities and Make a Difference in People's Lives.** We believe in the power of cooperativism as a path toward a fairer world, where everyone can feel part of something greater. A world where unity around common goals transforms realities and strengthens bonds. We want the name **AILOS CREVISC** to resonate everywhere, in every community where we operate. We want more people to experience being part of a movement that believes one person's well-being is inseparable from the well-being of all. Therefore, every action we take will be guided by our purpose and values. We aim to inspire through example, so more people get to know and fall in love with the cooperative model. By making a difference, we become stronger and leave a positive mark on every member’s life—always treated as unique, special, and essential. We aspire to be recognized not only as a financial institution but as a transformative force striving for the best for people and the planet. Our commitment is to the economic and social development of communities. We will create opportunities, promote actions that foster equality, equity, and inclusion, and ensure that people from all social classes have access to the financial system. We know cooperation is the way. It awakens the awareness that together we are stronger and capable of building a more compassionate world. Through cooperativism, each person can pursue their dreams while simultaneously contributing to collective achievements. Our dream is to transform the world through the cooperative way of being. And we want this dream to be shared by each of the nearly 8 billion people on the planet—starting with you. It is this dream that inspires us every day to build, together, a collective legacy. That's why we are proud to say: **We are AILOS CREVISC. Together, we will transform your life and the world.**