**Job Description** We are the most diversified educational group in the country. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality. We face challenges with resilience and adapt to constant changes. Here, we are a team, not heroes, driven by the desire to make a difference and connected in one way only: the \#CognaWay. Our relationships are direct and respectful, and our students' and clients' success is our success. Moreover, we value diversity because we know that the more diverse our repertoire, the more comprehensive and inclusive we will be. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute leader in the educational sector? Come to Cogna. **Responsibilities and duties:** * Organize company documents and information * Organize unit inventory * Use management systems for data control * Provide efficient and courteous customer service * Perform various administrative tasks * Use Excel to create reports and spreadsheets * Work as a team to achieve goals and objectives * Demonstrate proactivity in problem solving * Maintain clear and objective communication with colleagues and customers * Demonstrate patience and resilience in stressful situations **Requirements and qualifications:** * High school diploma * Computer literacy * Document organization skills * Mastery of Excel (essential) * Experience in customer service * Good verbal and written communication * Proactivity * Teamwork * Patience * Resilience **DESIRABLE:** * Technical course in administration or related fields * Degree in administration or related fields * Customer service improvement courses **Additional information:** **WORK SCHEDULE** * Monday to Friday from 08:00 AM to 02:15 PM **But wait, there's more!** * Undergraduate and postgraduate scholarships: at our educational units for you and your dependents (spouse and children). * Birthday day off: you can choose a day to relax and celebrate. * SESC agreement: opens doors to countless opportunities to improve quality of life. * Univers pharmacy network: discounts on a wide variety of medications. * Corporate University: numerous free learning paths and courses available so you can keep growing with us. * Book discounts: to purchase top titles from our publishers. * Wellhub (Gympass): to stay active in your daily life. * Ninho Program: A program dedicated to our families expecting a new baby. * Valoriza - Internal Recruitment Program: To boost your career through internal opportunities. * Life Insurance: This benefit is mandatory and provided at no cost to all CLT employees, included in the insurance policy starting from your hire date. Here, we believe in respect, diversity, and inclusion in all its forms. All qualified candidates will be considered regardless of race, gender, identity, gender expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to advance further, generating employability for diverse talents. Come enrich our team! Minimum Education: High School (Secondary School)