Technical Sales Consultant

Description

Job Summary: Provide consultative customer service, presenting and selling specialized cleaning services to ensure a differentiated experience and customer retention. Key Highlights: 1. Consultative and conversion-oriented customer service 2. Focus on results and customer relationship 3. Opportunities for professional growth **Job Objective** Provide **consultative customer service**, responsible for **presenting, advising on, and selling specialized cleaning, sanitization, and garment conservation services**, ensuring a differentiated experience, increased average transaction value, customer retention, and achievement of the unit’s sales targets, always in compliance with DryWash’s operational and quality standards. This position is **tiered by level**, based on experience, technical competencies, and performance in the selection process. **10 OPEN POSITIONS** Locations: **Morumbi Shopping, Eldorado Shopping, Vila Olímpia Shopping, Vila Lobos Shopping, Iguatemi Alphavile Shopping, and Metrópole Shopping.** **Technical Sales Consultant – Level I** **Expected Profile:** * Professionals at the beginning of their commercial career * Basic experience in customer service and sales * Greater need for supervision **Compensation:** * Fixed salary R$ 2307.53 \+ variable based on targets **Technical Sales Consultant – Level II** **Expected Profile:** * Proven experience in sales and customer service * Greater operational autonomy * Aptitude for working with targets **Compensation:** * Intermediate fixed salary R$ 2973.39 \+ variable **Technical Sales Consultant – Level III** **Expected Profile:** * More experienced professional * High conversion and relationship-building capability * More strategic approach to customer service **Compensation:** * Higher fixed salary R$ 3266.64 \+ more attractive variable **Main Responsibilities** * Direct, consultative, and conversion-oriented customer service * Offering and selling services available at the unit * Clearly presenting service differentiators * Accompanying the customer throughout the service process * Supporting store and workplace organization * Providing basic guidance to washers when necessary * Assisting with the unit’s operational routines * Meeting individual and collective targets **Expected Profile and Competencies** * Strong verbal communication and professional demeanor * Commercial mindset and results orientation * Organization and discipline * Ability to work with targets and KPIs * Proficiency with systems and digital tools * Proactivity and accountability * **Valid Brazilian driver's license (Category B) required** **Compensation** **Salaries range from R$ 2\.307.53 to R$ 3\.266.64, depending on consultant level, plus target-based variable compensation.** * **Fixed salary:** * Technical Consultant 1: R$ 2307.53 * Technical Consultant 2: R$ 2973.39 * Technical Consultant 3: R$ 3266.64 * **Compensation model:** Fixed \+ variable * **Variable component:** Tied to achievement of targets and quality indicators **Benefits** * Transportation Allowance * Meal Allowance **Career Development Plan** The company offers an **internal development program**, with growth opportunities aligned with performance and professional evolution.