




Job Summary: The professional will manage communications, serve the public, monitor deadlines, track contractual documents, and provide managerial support, with a focus on critical analysis and contract management. Key Highlights: 1. Management of communications and customer service for internal and external clients 2. Monitoring and validation of contractual documents 3. Strategic support to the manager and analysis of performance indicators * Manage internal and external communications, responding to emails clearly and assertively. * Provide public service (internal and external), offering support and guidance related to contracts and documents. * Monitor response deadlines in the IXC system, ensuring agility and SLA compliance. * Track the preparation of contractual documents (contracts, amendments, and addenda), ensuring adherence to deadlines and quality standards. * Review and validate prepared documents, ensuring legal, regulatory, and internal policy compliance. * Engage legal support when necessary, in cases requiring expert opinions or specialized technical guidance. * Identify contractual risks and propose mitigation measures to reduce operational or legal impacts. * Prepare contract control reports to facilitate document management and decision-making. * Generate and analyze performance indicator reports, monitoring departmental performance and results. * Identify improvement opportunities based on report analysis, initiating required corrections or adjustments. * Provide direct support to the manager, contributing to decision-making and strategic departmental management. **Important Skills** * Critical analytical ability and attention to detail. * Deadline management and document organization. * Strong oral and written communication skills. * Negotiation and interpersonal relationship skills. * Knowledge of contract management systems (ERP, IXC, or similar). * Ability to prepare reports and performance indicators. * Proactivity Teamwork **Essential and Desired Courses** * Microsoft Office Suite (Word, Excel, PowerPoint). * Bachelor's degree in Administration, Process Management, or related fields; or currently enrolled in the 2nd semester. * Power BI. * Document Management and Digital Archiving. Employment Type: Full-time, Permanent CLT Compensation: R$1.500,00 - R$2.300,00 per month Benefits: * Dental insurance * Internet allowance * Life insurance * Meal voucher * Transportation voucher Education: * Currently pursuing or having interrupted undergraduate studies (Mandatory) Experience: * Contract department (Mandatory)


